Medical Assistant II

Duties and Responsibilities

Assist in the examination and treatment of patients under the direction of a physician.

• Maintain patient flow during clinic hours and document review of systems.
• Measure vital signs such as pulse rate, respirations, blood pressure, weight, and height.
• Update past and current medical, social, and family history, and review medications to update the medication list at each visit.
• Correctly record patient information in the electronic medical record (EMR).
• Assist in training new employees as needed.
• Prepare patient charts in EMR by scanning, abstracting, and reviewing necessary documents to ensure all diagnostic test results, hospital reports, and other medical records are available for the physician.
• Access and navigate websites or contact outside facilities to obtain necessary information.
• Refill medications and pre-authorize medications, communicating with patients, pharmacies, or insurance companies as needed.
• Maintain records of patient samples and other medications, disposing of expired medications.
• Prepare treatment rooms for patient examinations, maintaining clean and fully supplied exam rooms.
• Order medical supplies as needed and complete patient assistance paperwork or requests.
• Obtain pertinent medical information from patients to facilitate medical decision-making per specific office protocol procedures.
• Return calls and respond to MyChart inquiries as needed.
• Work with in-baskets, daily workflow logs, and work queues in the EMR/Practice Management system, and coordinate/oversee work queues in the office.
• Answer incoming calls, schedule appointments, check-in and out patients, and complete pre-certifications for prescriptions, procedures, and surgeries as needed.
• Operate EKG, cardiac monitors, and other equipment to administer routine diagnostic tests.
• Perform clinical duties such as administering vaccinations, phlebotomy, and cast removal as assigned.
• Maintain a safe, secure, and healthy work environment by following and enforcing standards and procedures; comply with legal regulations.
• Maintain patient confidence and protect operations by keeping patient care information confidential.
• Understand and adhere to the legal responsibilities and requirements of the medical assistant role.
• Demonstrate comprehension and support of quality measures and patient experience.

Required Skills & Experience

• Excellent computer skills, including Microsoft Outlook, Excel, EMR, and scheduling systems.
• Strong verbal and social skills to facilitate respectful interactions with patients, physicians, visitors, co-workers, and drug representatives in person or by telephone.
• Ability and willingness to travel to other physician offices as requested or needed.

Preferred Skills & Experience

• Two (2) to five (5) years of experience as a Medical Assistant or in a relevant role.
• Experience in different care settings, such as primary care, specialty, or EMT.
• Complementary clinical skills such as phlebotomy, performing EKGs, stitches removal, splinting, etc.

Schedule Notes

13-week assignment.

Monday - Friday, 8:00 am - 4:30 pm. Must be flexible and able to accommodate a 7:00 am - 3:30 pm schedule.

One year of MA/STNA/PCA experience required.

In-person interviews are required.

Required orientation will be conducted at a specified location.