Medical Assistant II

Integrated Resources, Inc

Houston, TX

JOB DETAILS
JOB TYPE
Contractor
SKILLS
Administrative Skills, Certified Medical Assistant, Clinical Support, Communication Skills, Customer Support/Service, Documentation, Durable Medical Equipment, Electronic Medical Records, English Language, Managed Care, Medical Assistance, Medical Office Administration, Medical Terminology, Medical Treatment, Medications, Multilingual, Multitasking, Office Equipment, Patient Care, Plan Meetings, Schedule Development, Spanish Language, Staff Requirements, Time Management, Translation Services
LOCATION
Houston, TX
POSTED
11 days ago
Medical Assistant II (Back Office) | Day Shift Work Schedule: 8:00 AM – 4:30/5:00 PM JOB SUMMARY Seeking a dedicated Medical Assistant to support back-office clinical operations, patient care coordination, and administrative tasks while ensuring excellent patient experience. KEY RESPONSIBILITIES • Provide professional, timely, and patient-centered customer service to patients and families • Handle appointment updates, wait time communication, and patient flow coordination • Assist with back-office tasks including: DME paperwork Medication refills Prior authorizations • Support providers during EMG procedures (as needed) • Identify and escalate patient concerns or delays proactively • Coordinate translation services when required • Participate in clinic workflow planning and team meetings • Maintain accurate documentation and communication with clinical staff REQUIREMENTS • Medical Assistant Certification – Required • Knowledge of patient care tasks, medical terminology & clinic workflows • Experience with managed care / scheduling systems • Strong computer & office equipment skills • Excellent communication, time management & customer service skills • Ability to work independently and make quick decisions • Bilingual (Spanish/English) – Preferred KEY SKILLS • Patient care coordination • Administrative & clinical support • EMR / scheduling systems • Multitasking & workflow management • Customer service excellence

About the Company

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Integrated Resources, Inc