Under the supervision of the UCSF Health Primary Care Administrative Nurse Manager, guided by policies and procedures of the Ambulatory Services, the Hospital Assistant III assists in the delivery of care to patients at UCSF Primary Care. Hospital Assistant III will be primarily responsible for the members of their primary care team as well as providing back up support to other teammates. The Hospital Assistant III will play a critical role in the patient experience including optimizing clinic flow, providing in and outreach to patients and working collaboratively with the team to create a patient centered environment. This position floats between the front and the back office performing both clerical and clinical duties. Work includes a variety of personal care and nursing care procedures including assuring positive care outcomes.
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Required Qualifications
Certification from an approved Medical Assistant program or equivalent combination of training and experience.One year experience as a Medical Assistant in a medical practice.Knowledge and abilities essential to the successful performance of the duties assigned to the position.Current American Heart Association CPR Certification.Certification in phlebotomy (CPT)Demonstrated computer familiarity, keyboard skills, computer literate in programs such as Microsoft Word and Excel. Willingness to learn new computer programs as needed to sustain practice operations.Ability to work effectively with people from diverse cultures and diverse socioeconomic situations.This position may require support across multiple locations and will be expected to work and travel between multiple sites as needed, based on operational needs
Preferred Qualifications
Familiarity with Epic (APeX) electronic health record systemFamiliarity with immunizations including cycles and standard recommendationsExperience working with the public, preferably in a medical/hospital/clinic environmentDemonstrated fluency in Spanish or Chinese language: speaking, reading and writingInternal Medicine, Geriatric, Family Medicine and Pediatric experienceFamiliarity and/or prior experience using a disease registry to track a population of patientsExperience collecting, and entering data, identifying errors and missing information, and performing basic analysis