SUMMARY The Medical Assistant is a key member of the clinic team. He/she plays an important role to help ensure a positive patient experience and efficient clinic operations by assisting healthcare providers in the conduct of patient care. Examples include recording patient height, weight, vital signs, medical history and current complaints; drawing blood; providing basic wound care and administering medications as directed by the physician. The Assistant also ensures examination rooms are prepared and ready for the healthcare provider, obtains authorization of release of medical records, maintains medical records, and assists in billing / coding / EMR documentation activities. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilitiesESSENTIAL DUTIES AND RESPONSIBILITIES
RESIDENT, GUEST AND INTERNAL CUSTOMER FOCUS The Medical Assistant is sensitive to cultural, spiritual and practical needs of resident, families, guests and staff members in all interactions.He/she provides positive feedback and comments about the quality of work and effort that have been offered by patients, residents, families and coworkers, and adjusts priorities and schedules to meet specific customer needs. The Assistant reports and/or corrects problems related to safety, cleanliness and comfort of resident, patient and work areas, and follows Universal Precautions and Infection Control techniques. He/she demonstrates an understanding of their role in facility safety plans and procedures related to fire, weather and other disasters. EDUCATION and/or EXPERIENCE Qualifications
Physical/Mental Demands & Working Conditions
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