Overview

We are seeking a Medical Assistant II to provide both clinical and administrative support in a fast-paced outpatient healthcare setting. As the first point of contact for patients, this role is responsible for delivering quality patient care, supporting physicians and nurses, and ensuring a positive patient experience.

The ideal candidate has hands-on clinical experience, strong patient care skills, and the ability to thrive in a high-volume medical environment while maintaining professionalism, accuracy, and compassion.

Responsibilities

Clinical Support

• Greet and prepare patients for examinations and treatments.
• Discuss symptoms and collect patient health history and information.
• Accurately enter patient information into Electronic Medical Record (EMR) systems.
• Obtain and record vital signs.
• Administer injections and medications as permitted by certification and state regulations.
• Perform diagnostic testing and screenings.
• Collect specimens and perform blood draws/phlebotomy procedures.
• Sterilize and clean medical equipment.
• Prepare and maintain examination rooms.
• Collaborate closely with physicians, nurses, and other clinical staff to support quality patient care.

Administrative Support

• Maintain accurate patient records and documentation.
• Support patient scheduling and clinic workflow.
• Utilize Microsoft Outlook and other basic office applications.
• Ensure compliance with clinic policies, procedures, and patient privacy requirements.
• Deliver exceptional customer service to patients and families.

Required Qualifications

• 1-3 years of Medical Assistant experience in a back-office direct patient care setting.
• Active Medical Assistant certification or applicable state licensure (RMA/CMA).
• Current CPR certification.
• Less than 2 years of professional leadership experience.
• Experience working in a fast-paced, high-volume healthcare environment.
• Experience using Microsoft Outlook.
• Basic computer proficiency.
• Excellent verbal and written communication skills.
• Strong teamwork and interpersonal skills.
• Ability to complete required Tuberculosis (TB) screening.
• Passion for improving patient experiences and healthcare outcomes.

Preferred Qualifications

• High School Diploma or equivalent.
• Bilingual skills.
• Hands-on professional phlebotomy experience.
• Experience with Electronic Medical Records (EMR).
• Experience with HEDIS quality measures and reporting.
• Active Medical Assistant Certification or Registration from:
  • American Association of Medical Assistants (AAMA)
  • National Healthcareer Association (NHA)
  • American Registry of Medical Assistants (ARMA)
  • National Association for Health Professionals (NAHP)
  • American Medical Technologists (AMT)