Aerosols, Biology, Biomedical Research, CPR Certification, Cancer, Certified Medical Assistant, Certified Nursing Assistant (CNA), Clinical Assessment, Clinical Data Collection, Clinical Support, Communication Skills, Community and Social Services, Computer Skills, Computer Systems, Customer Support/Service, Disease, Diversity, Documentation, Establish Priorities, File Maintenance, Health Science, Healthcare, Identify Issues, Medical Assistance, Medical Billing, Medical Office Administration, Medical Records, Medical Terminology, Medical Treatment, Multilingual, Patient Care, Patient Registration, Pediatrics, Problem Solving Skills, Record Keeping, Resolve Customer Issues, Spanish Language, Staff Requirements, Standards of Care, Stem Cells, Team Player, Time Management
Employment Duration: 3 months (w/ potential for extension)
The Medical Assistant supports efficient, timely patient care by assisting providers in the clinical setting and ensuring all ordered services are completed accurately and promptly. As part of the care team, this role delivers high-quality service to patients, families, and clinic visitors while working under the supervision of a physician.
Key Responsibilities:
Customer Service
- Provide excellent service and contribute to continuous service improvement.
- Foster a team-oriented, inclusive environment.
- Communicate clearly and listen effectively.
- Demonstrate professionalism, reliability, and a proactive approach.
- Respond promptly to customer needs and resolve concerns.
Clinic Services Support
- Coordinate provider and clinic schedules to ensure smooth patient flow.
- Greet, register, and direct patients and visitors.
- Monitor wait times and help balance patient distribution among providers.
- Review schedules to ensure necessary documentation and diagnostic results are available.
- Schedule follow-up appointments as directed.
- Maintain patient files, records, and charts.
- Enter patient charges into the clinic''s computer system.
- Maintain supplies and ensure clinic equipment is functioning properly.
Clinical Assistance
- Obtain vital signs, weights, and measurements and prepare patients for examinations.
- Collect patient data as directed by licensed clinical staff.
- Document accurately in medical records.
- Enter ICD-9 codes and update the Problem List.
- Communicate relevant concerns or findings to providers.
- Perform supervised clinical procedures such as aerosol treatments and pulmonary function testing.
Team & Work Environment
- Support a positive, collaborative work environment.
- Assist and cooperate with care team members.
- Help identify and solve problems proactively.
- Adapt to staffing needs and workflow changes.
- Prioritize patient care activities effectively.
- Resolve conflicts using a customer service-oriented approach.
Compliance & Department Standards
- Follow all legal, safety, and organizational guidelines for patient care.
- Maintain awareness of patient rights, confidentiality, and hospital values.
- Attend required department meetings.
Other Duties
- Perform additional duties as assigned.
About UCSF
The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.
Pride Values
UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.
In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available here.
Join us to find a rewarding career contributing to improving healthcare worldwide.
Equal Employment Opportunity
The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.
Salary Information
The final salary and offer components are subject to additional approvals based on UC policy.
Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.
To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html
Required Qualifications:
- Minimum of 3 months of recent experience in a busy healthcare environment.
- Ability to take vital signs and assist with medical procedures.
- Medical Assistant Certificate, CNA Certificate, or post-secondary medical training.
- Current American Heart Association CPR certification.
Preferred Qualifications:
- Pediatric experience
- Bilingual in Spanish or Southeast Asian languages.
- Ability to maintain emotional stability in a fast-paced environment.
- Knowledge of medical terminology and patient billing systems.
- Computer proficiency.
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