Medical Assistant Per Diem

ChristianaCare, one of the nation's leading health care providers, and GoHealth Urgent Care, an on-demand consumer-centric care company, areoperatingurgent care centers across theDelaware/Marylandarea.

At ChristianaCare -GoHealth Urgent Care, we place the needs of our patients first - by providing an effortless patient experience, a welcoming culture of care and seamless integration with market-leading health systems and our communities. We would love for you to become a member of our team!

WhyYou’llLove This Role

Competitive Pay: 

• This position offers monthly incentive pay based on performance metrics

• Ongoingreferral bonusopportunities 

• Base Salary Range: $19.50-27.00/hour

The range above reflects the good-faith salary range the Company reasonably expects to pay for this position at the time of posting. Actual compensation will depend on experience, skills, education, and other business-related factors.

Training & Development:

• Hands on,immersive training & coaching programwith classroom and shadowing days alongside peers

• Onsite Managers who arepassionate about supporting team membersand their growth 

The Medical Assistantassistsin examination and treatment of patients under the direction of an urgent care provider. Manages the check-in and registration process, interview patients, measures vital signs (i.e., pulse rate, temperature, blood pressure, weight, and height), and records information on patients' charts. Draws and collects blood samples from patients and prepares specimens for laboratory analysis. Prepares treatment rooms for examination of patients.

Job Requirements

Education

• High School Diploma

• Graduate of a Medical Assisting Programpreferred

Work Experience

• Medical Assistant experiencepreferred

• Front Desk experiencepreferred

Required Licenses/Certifications

• Basic Life Support (BLS)at the time of hire, obtained through the American Red Cross (ARC) or American Heart Association (AHA).

• One of the following certifications isat the time of hire:

• CCMA- Certified Clinical Medical Assistant (verified through NHA, National Health career Association)

• CMA- Certified Medical Assistant (verified through AAMA, American Association of Medical Assistants, or CHP Certified Health Professionals)

• RMA- Registered Medical Assistant (verified through AMT, American Medical Technologists, or AAH, American Allied Health, or ARMA American Registry of Medical Assistants)

• NCMA- National Certified Medical Assistant (verified through NCCT, National Center for Competency Testing)

• NRCMA- Nationally Registered Certified Medial Assistant (verified through the National Association for Health Professionals)

Additionally, CPOE certification for order entry iswithin two weeks of the start date.

In lieu of an approved MA Certification, we will also accept the following certifications at the time of hire:

• Graduate of an Accredited School of Nursing or LPN or RN

• EMT - Emergency Medical Technician (verified through the National Registry of Emergency Medical Technicians)

Essential Functions

• Conduct patient registration, which includes securing required paperwork and insurance documentation, and verification of insurance and patient eligibility.

• Process co-pays and schedule patient appointments for assigned centers.

• Coordinate provider referrals to assigned Specialist.

• Answer patient questions regarding their care and keep them informed of their status.

• Inform technical staff of patient flow.

• Prepare patients for examination, which includes conducting interviews to verify patient information, record medical history; confirm purpose of visit

• Perform preliminary physical tests (blood pressure, weight, temperature, etc.) for vital signs and escalate critical cases to the provider as needed.

• Conduct point of care testing as needed (i.e., flu, strep, urinalysis, ECG, HCG); and provide patient information to providers.

• Responsible for stocking supplies and maintenance of exam rooms, front desk, and reception area; ensure providers have medical supplies needed.

• Responsible for completing order sheets tomaintainsupply inventory levels; regularly checkingexpirationdates on supplies.

• Responsible for maintenance of medical records and scanning charts to patient files.

• Answer phone calls, collect and sort daily incoming and outgoing postal correspondence

• Ensure reception is well maintained

• Conduct courtesy callbacks for patient follow-up.

• Perform opening and closing duties, which include cashing out, end-of-day communication, and securing the building.

• Follow operating instructions to perform and document daily controls and calibration of equipment;maintainQuality Assurance/Quality Control logs for equipment troubleshoot breakdowns, perform preventive maintenance, andsubmitrepair tickets as needed.

• All other duties as assigned.

Additional Knowledge,Skillsand Abilities Required

• Basic Medical Assistant duties

• Ability to type quickly, basic computer knowledge

• Proficient in Microsoft Word and Excel

• Detail oriented, able to rely on experience and judgment to perform a variety of tasks,participateon a team, andaccomplishgoals

• Exceptional written and verbal communication skills

• Able to interact and treat all persons with fairness,respectand sensitivity to cultural/social difference

If you like wild growth and working with happy, enthusiastic over-achievers,you'llenjoy your career with us!

Note:  thisjob description is not inclusive of all the duties of the position. You may be asked by leaders to perform other duties. Management reserves the right to revise this position description at any time.