A healthcare organization is seeking a Medical Assistant in Queens, NY to support both clinical and administrative operations in a patient-centered ambulatory care setting. This role involves assisting with patient flow, direct care support, and front desk coordination to help ensure a smooth clinic experience.
About the Opportunity:
- Shift: Day shift
- Schedule: Full-time, Monday through Friday
- Hours: Standard business hours
- Setting: In-person clinic
Responsibilities:
- Welcome patients and guests, answer phones, and provide courteous front desk support
- Schedule appointments, verify insurance, and assist with registration, check-in, and check-out
- Support patient flow by communicating wait times, monitoring the waiting area, and resolving routine concerns
- Assist clinical staff with direct patient care tasks such as vital signs, phlebotomy, EKGs, specimen collection, and procedure support
- Document accurately in the EMR, scan records, maintain exam rooms, and support referrals, outreach, and care coordination activities
Qualifications:
- 1+ year of experience as a Medical Assistant in an Ambulatory Care setting
- High school diploma or GED
- Completion of an accredited Medical Assistant program or eligibility to sit for the national certification exam and pass within 18 months of hire
- Experience using an Electronic Medical Record system
Desired Skills:
- Associate's and/or Bachelor's Degree
- Experience with Epic EMRs