Medical Assistant/Receptionist

About Us

Texas Healthcare Neurology is a fast-paced, growing medical practice dedicated to providing exceptional patient care. We are looking for an energetic, experienced, and highly organized Medical Assistant/Receptionist to help complete our team and bridge the gap between our administrative front office and clinical back office.

Job Description

As a front and back office float, you will hold a pivotal role, keeping our practice running efficiently behind the scenes while creating a welcoming, seamless experience for our patients. You are a natural leader who can motivate staff, manage compliance, and drive operational improvements.

Key Responsibilities

• Front Office: check-in/out, appointment scheduling, phone triage, and patient inquiries.
• Back Office Support: Assist with medical assistant workflows, referrals, prior authorizations, and inventory of supplies.
• Compliance & Records: Ensure strict adherence to HIPAA and OSHA regulations, managing EHR accuracy and confidentiality.

Qualifications

• Experience: 1-2 years of progressive experience in medical office management, with hands-on experience in both front desk and clinical back-office roles.
• Technical Proficiency: Strong proficiency in EHR software, MS Office/Google Workspace, and familiarity with digital healthcare tools.
• Leadership: Proven ability to manage, train, and motivate a team.
• Communication: Excellent verbal and written skills, with a patient-centric, empathetic approach.
• Education: Medical Assistant Certification with 1 year of team leadership in health care.
• Bilingual in English/Spanish preferred, but not required.
• Experience with NextGen preferred.