GENERAL DESCRIPTION OF DUTIES AND RESPONSIBILITIES:
Support the mission, vision and values of Family Health Center by modeling impressive relationship, communication and job skills with the overall goal of providing excellent patient -centered treatment, care and services in a team environment.
ESSENTIAL DUTIES AND RESPONSIBILTIES:
- Consistently adheres and/or exceeds communication guidelines and expectations with patients, peers and supervisors
- Communicate effectively by using welcoming words, proper tone of voice, appropriate body language, eye contact and smiling with every interaction.
- Listen skillfully and displays a willingness and ability to acknowledge the needs, expectations and values of others through the use of reflective listening and empathy conveyance. Responds to needs in ways that are helpful and beyond expectation.
- Work closely with the Physician to facilitate the accurate and timely completion of dictation for patient’s medical records by entering the physician’s verbal notes and diagnosis into the computer/EMR system
- Take a competent patient history and translate all required data in the EMR system
- Prepare the patient to be seen by the provider
- Take vital signs
- Review patient chart to insure that it is complete
- Counsel the patient as appropriate, i.e. medical, family planning, etc.
- Perform medical procedures as appropriate
- Screen nursing telephone calls
- Refer patient for specialty/inpatient care
- Gather nursing statistical data
- Retrieve and files information into patient records
- Maintain work environment
- Lab testing
- Immunizations
- Other duties as assigned
Requirements
MINIMUMQUALIFICATIONS:
1.Knowledge of Medical Terminology andMedical Assistant Practices.2.Read, write, understand and spellmedical terminology correctly3.Type 35 wpm to scribe data into EMRas the patient office visit is occurring
EDUCATION/EXPERIENCEREQUIREMENTS:
1.High school diploma or GED2.Graduation from an accredited MedicalAssistant Medical Program3.A minimum of 6 months medicalassisting experience along with EMR experience preferred4.Strong Customer Service experiencealong with computer experience required
PHYSICALDEMANDS:
The physical demands described here arerepresentative of those that must be met by an employee to successfully performthe essential functions of this job. Reasonable accommodations may be made toenable individuals with disabilities to perform the essential functions.
While performing the duties of this job, theemployee is regularly required to stand, walk, use hands to handle or feel,reach with hands and arms, talk, hear, taste or smell. The employee frequentlyis required to sit. The employee must frequently lift and or move up to 50pounds. Specific vision abilities required by this job include close vision,distance vision, color vision, peripheral vision, depth, perception, andability to adjust focus.