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Beacon Health System has been named to the prestigious 2023 Forbes list of America's Best Employers by State.
"We are honored to be recognized by Forbes as one of the top employers in the state of Indiana," said Beacon Health System CEO Kreg Gruber. "I am grateful to our associates for their significant contributions to our health system and their unwavering dedication to our patients every day. We strive to make Beacon a great workplace for everyone."
"I want to thank and congratulate each and every Beacon associate for their hard work, because we can't be a great employer without them," Gruber said. "This recognition would not be possible without a commitment to our mission - to deliver outstanding care, inspire health and connect with heart."
COVID Vaccination Required
Our mission is to deliver outstanding care, inspire health and connect with heart. For us to fully deliver outstanding care, we must ensure we provide the safest environment for care that we can. Beacon is now requiring the COVID vaccination for all associates.
Beacon Breaks Ground on New Memorial Hospital Patient Tower
In October 2022, Beacon Health System leaders broke ground on the new 10-story patient care tower on the campus of Memorial Hospital of South Bend. This transformational, once-in-a-generation project is designed to enrich the patient, family and visitor experience while meeting the growing healthcare needs of residents in our area for decades to come.
The tower is expected to create an estimated 500 new jobs in the community upon anticipated completion in early 2026. Click here to learn more about the new patient tower.
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Medical Assistant
- South Bend, IN
- Paragon
- Beacon Health System
- PRN - Day - Monday-Friday 8:00-5:00
- Req #: 223457
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Summary
Reports to the Practice Manager and works under the direction of the Clinical Supervisor and Office Supervisor. Under general supervision and according to established policies and procedures, performs various clerical and patient care duties. Responsibilities include assisting the physician in support of medical care, phlebotomy, answering the telephone, admitting and discharging patients, and performing data entry.
MISSION, VALUES and SERVICE GOALS
- MISSION: We deliver outstanding care, inspire health, and connect with heart.
- VALUES: Trust. Respect. Integrity. Compassion.
- SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team.
Performs routine clerical duties in accordance with established policies and procedures by:
- Receiving and greeting all patients and visitors in a professional manner and providing all reasonable assistance.
- Receiving telephone calls, taking and relaying messages accurately.
- Obtaining information from the patient to accurately establish the patient''s electronic medical record
- Maintaining patient files, charts, and records.
Performs patient care duties as directed by the physician or nurse by:
- Recording medical history.
- Preparing patient for examination.
- Assisting physician and/or nurse with minor emergency or surgical procedures.
- Performing routine laboratory and EKG tests as ordered and collecting specimens for the lab.
- Administering and recording medication and injections as ordered.
- Interpreting physician''s instructions to patients and providing instruction to patients.
- Checking and maintaining supply of stock to exam rooms.
- Cleaning and sterilizing instruments and equipment.
- Scheduling office or hospital procedures.
- Arranging referrals and/or pre-certification to facilitate quality patient care and service.
- Triaging patient calls to determine urgency and direct patient care.
- Managing and adjusting medication dosage under the direction of a physician and following up on patient compliance.
- Managing patient refills and ensuring that medications are dosed correctly and patient is taking them according to provider instructions.
- Preloading patient information into the EMR- including diagnostic testing, health maintenance, medications, and past surgical history.
Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by:
- Completing other job-related duties and projects as assigned.
ORGANIZATIONAL RESPONSIBILITIES
Associate complies with the following organizational requirements:
- Attends and participates in department meetings and is accountable for all information shared.
- Completes mandatory education, annual competencies and department specific education within established timeframes.
- Completes annual employee health requirements within established timeframes.
- Maintains license/certification, registration in good standing throughout fiscal year.
- Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department.
- Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self.
- Adheres to regulatory agency requirements, survey process and compliance.
- Complies with established organization and department policies.
- Available to work overtime in addition to working additional or other shifts and schedules when required.
Commitment to Beacon''s six-point Operating System, referred to as The Beacon Way:
- Leverage innovation everywhere.
- Cultivate human talent.
- Embrace performance improvement.
- Build greatness through accountability.
- Use information to improve and advance.
- Communicate clearly and continuously.
Education and Experience
- The knowledge, skills and abilities as indicated below are acquired through the successful completion of a high school diploma or equivalent is required.
- Must be a minimum of 17 years of age.
- Successful completion of an approved Medical Assistant Program or equivalent work experience with successful completion of the Certification Exam.
- Previous medical office experience and the ability to speak and write Spanish are desired.
- High emphasis on phlebotomy experience.
Knowledge & Skills
- Demonstrates knowledge of and competency in performing patient care procedures, observations, treatments and techniques utilized by facility.
- Requires ability to perform vena puncture.
- Demonstrates high level of interpersonal and communication skills necessary to consistently receive and greet visitors, clients, and staff members in a professional manner.
- Demonstrates well developed communication skills to communicate effectively and clearly to a variety of internal and external contacts.
- Requires knowledge of office procedures and computer skills.
- Demonstrates analytical skills necessary to solve patient problems and interpret data.
- Promotes collaboration and innovation in the clinical services to ensure an interdisciplinary approach to improving health care delivery and the quality of patient care.
- Requires ability to perform EKG''s and other procedures applicable to the practice.
Working Conditions
- Works in a physician office environment.
- May require lifting or positioning of patients.
- Flexible hours and work schedule required.
Physical Demands
- Requires the physical ability and stamina (i.e. to walk/stand for prolonged periods of time, push carts/wheelchairs up to 50 pounds, to position/lift patients at a maximum of 35 pounds unassisted, over 35 pounds requires assistance, provide CPR, etc.) to perform the essential functions of the position.
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