Medical Assistant Thu., Fri., Sat., alternating Wed.

Join Our Team at FR Health

At FR Health, we're committed to improving lives through innovative, compassionate healthcare services. As part of our First Responder Wellness team, you'll join an organization dedicated to providing exceptional behavioral health and wellness services to first responders.

We are seeking a compassionate, detail-oriented Medical Assistant to join our multidisciplinary nursing team. This role is essential in supporting the medical needs of individuals receiving detoxification and substance use treatment services. If you're passionate about helping others, thrive in a collaborative, fast-paced environment, and are committed to delivering high-quality patient care, we'd love to hear from you.

Schedule: Thursday, Friday, Saturday and alternating Wednesdays: 7:00 pm to 7:30 am

Position Summary

The Medical Assistant provides safe, effective, and patient-centered care while supporting the medical needs of residents throughout the admission, treatment, and discharge process. Working closely with nursing, medical providers, behavioral health staff, and the interdisciplinary treatment team, the Medical Assistant helps ensure a safe, therapeutic environment and promotes positive treatment outcomes.

Essential Responsibilities

• Assist with new patient admissions, medical assessments, and orientation.
• Assess, document, and communicate residents' medical needs while collaborating with Behavioral Health Technicians (BHTs), nursing staff, and clinicians.
• Provide medical support throughout the admission, treatment, and discharge process.
• Accurately transcribe physician orders and maintain timely documentation.
• Monitor residents' self-administration of medications and prescribed treatments in accordance with established protocols.
• Perform and document withdrawal assessments using CIWA and COWS protocols, identifying signs of over-sedation or potential medical emergencies.
• Support staff during resident de-escalation and crisis intervention while maintaining a therapeutic environment.
• Respond promptly and appropriately to medical emergencies in accordance with company policies and procedures.
• Communicate effectively with the Nursing Manager, healthcare providers, and the interdisciplinary treatment team regarding resident care and status changes.
• Monitor, document, and maintain accurate medical records in the electronic health record (EHR) system.
• Encourage resident compliance with treatment plans, facility policies, and program expectations.
• Maintain confidentiality and adhere to HIPAA and all applicable regulatory standards.
• Perform other duties as assigned.

Minimum Qualifications

• Current California Certified Medical Assistant (MA) or Certified Nursing Assistant (CNA) certification.
• Minimum of one (1) year of experience as a Medical Assistant in a detoxification, substance use disorder, behavioral health, or residential treatment setting.
• Must be at least 18 years of age.

Knowledge, Skills & Abilities

• Knowledge of HIPAA regulations and patient confidentiality requirements.
• Understanding of substance use disorders, behavioral health, and co-occurring mental health conditions.
• Experience performing detoxification assessments using CIWA and COWS protocols.
• Ability to monitor medication self-administration and recognize adverse reactions or medical concerns.
• Strong clinical assessment, documentation, and organizational skills.
• Experience working with Electronic Health Record (EHR) systems.
• Knowledge of crisis intervention and de-escalation techniques.
• Excellent verbal and written communication skills.
• Ability to work collaboratively as part of a multidisciplinary team.
• Demonstrated commitment to cultural humility, diversity, equity, inclusion, and compassionate, respectful patient care.

What We're Looking For

We're looking for someone who is compassionate, dependable, and passionate about supporting individuals on their path to recovery. The ideal candidate remains calm under pressure, communicates effectively, pays close attention to detail, and is committed to providing exceptional care while maintaining the dignity and respect of every resident.

If you're looking to make a meaningful impact while supporting the health and wellness of those who serve our communities, we'd love to hear from you.

FR Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive workplace for all employees.