MEDICAL ASSISTANT TRAINING SPECIALIST

Position Summary

The Medical Assistant Training Specialist positions are based at all clinical sites throughout Nevada Health Centers on a rotating basis based on needs of the clinic. These trainers will assist the training of all medical assistants across our state within the company. The Medical Assistant training specialist will implement and provide training, continuing education, and oversee compliance to standards of practice (competencies) to: new medical assistants that are hired in, extern Medical assistants from MA schools in which we are contracted with, and for the MA-in-Training program.

Nevada Health Centers is an employer of choice and offers comprehensive benefits, including but not limited to:

• Competitive compensation, with annual merit increases
• Company sponsored PPO medical plan and buy-up option, vision, and dental plans
• 403(b) retirement plan with employer match
• Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday
• Company paid life/AD&D and long-term disability policies

Essential Duties and Responsibilities

• Provides oversight of the medical assistants' clinical skills and competencies and can assess and identify training opportunities in support of the learning needs of all medical assistants
• Opportunities to develop and deliver effective medical assistant education on the topics of promoting quality, safety, population health, and patient centered medical home
• Direct oversight of clinical skills required for the employees enrolled in the on-line medical assistant training program
• Evaluates the performance of medical assistants performing daily skills, with an emphasis on observing the required quality measures are determined through patient intake and or chart review, and proper documentation has been established in the electronic medical record
• Evaluate and track the annual skills and competencies for all medical assistants new or existing
• Participates in direct patient care
• Provides assistance and guidance to all new medical assistants joining the NVHC team
• Provides training for telemedicine equipment set-up and telemedicine visits.
• Provider oversight of the medical assistant externships and will be responsible for helping the students complete the required hours and check list of competencies/skills
• Provides ongoing electronic medical record training to ensure competencies for all medical assistants and students
• Provides performance evaluation recommendations to clinic leadership
• Evaluates and trains regarding lab duties, and tracks the lab certification for each medical assistant
• Conducts respiratory FIT testing to clinical staff
• Act as the liaison for all internal lab surveys and inspections
• Conduct monthly lab audits for all clinic sites
• Conduct documentation audits in the electronic health record system and other related systems
• Train medical assistant staff in all CLIA Waived Test

Customer Service

• Knowledge of AIDET and practices it routinely and will oversee the use of AIDET with the medical assistants

Quality Management

• Knowledge of current quality measures and ensures the proper documentation among all medical assistants

Required Qualifications

• National certification through NHA as a Clinical Certified Medical Assistant (CCMA). If not currently nationally certified must obtain within 180 days of employment.
• 3+ years' experience as a Medical Assistant in family medicine, pediatrics, or specialty medicine in a clinic setting
• Desire to train medical assistants in clinical best practices
• Current CPR/BLS certification

Preferred Qualifications

• 1 year experience as an MA Trainer or Lead
• Skill in operating computer databases; EHR/EMR
• Ability to read, write, and calculate mathematical figures
• Knowledge of general office practices in a medical setting
• Knowledge of medical examination, diagnostic and treatment room procedures
• Ability to communicate in a courteous and professional manner
• Skill in identifying and communicating problems and finding solutions
• Ability to understand and respond appropriately, effectively, and sensitively to underserved populations
• Knowledge of ADA, CPT, and ICD-9-CM coding

Equal Opportunity Statement

Nevada Health Centers will provide equal opportunity employment to all employees and applicants for employment. No person shall be discriminated against in employment because of race, color, gender, age, national origin, ancestry, religion, physical or intellectual disability, marital status, parental status, sexual orientation, gender identity and expression or any other category protected by law.