Medical Assistant

Position Objective:

The LPN/LVN is a clinical role, and is responsible for providing direct patient care under the supervision of a Registered Nurse, Physician Assistant or Physician. This role is a safety sensitive position as it involves direct patient care and administering medication. The incumbent will report to the Office Manager (or similar role) and will work closely with patients, families and other healthcare professionals to ensure that patients receive high-quality care. 

Responsibilities:

• Perform a variety of both direct and indirect patient care duties under the direction and supervision of a Better Health Group provider
• Greet patients and prepares them for provider examination by obtaining patient history, chief complaint, current medications, medical history, allergies, surgical history, family history, social history and other preventative medicine reviews and records information in the patient electronic medical record
• Measure and record vital signs and records them in the EMR
• Screen incoming phone calls and/or patients in the office
• Explain treatment procedures and prepares both the patient and exam room for examination
• Provide both patient and provider support during procedures by handing instruments or equipment to the physician as directed
• Clean and/or sterilize reusable instruments and equipment after use
• Perform clinical duties including administration of oral and injectable medications, irrigation of eyes and ears, dresses and bandages wounds and incisions, starts and monitors IV infusions, and assists physicians with any/all procedures as requested
• Perform in-office diagnostic tests including eye exams, electrocardiograph, administration of oxygen as ordered, pulse oximetry, peak flow, and inhalation treatments
• Perform in-office CLIA-waived lab tests 
• Carry out quality controls related to lab equipment and testing, completes and maintains lab-related logs, performs PT/INR utilizing CoaguChek/Coag Sense machine, and performs glucose testing utilizing glucometer
• Complete electronic medical records to include medical services rendered, test results and supplies used
• Monitor disposable inventory and places orders for medical supplies and pharmaceuticals as requested
• Draw blood and processes specimens for send-out
• Provide patient education as directed by the provider
• Assist front office registration team members by performing additional clerical duties including: Patient check-in/out, referrals, prescription medication management, inbound/outbound telephone calls etc
• Help maintain an adequate inventory of office medications and medical supplies and orders as needed
• Additional duties as assigned

Position Requirements/ Skills:

• High School Diploma or equivalent
• Current LPN Certification in state of practice
• Completion of an accredited LPN program
• 1+ years of medical assisting experience 
• CPR certified, preferred
• IV Start certification, preferred
• Phlebotomy experience (knowledge of various collection methods and testing such as bleeding times, collecting donor blood, bedside testing and preparing specimens)
• Ability to accurately read and write in medical terminology 
• Knowledge of medical coding
• Knowledge of HIPAA
• Working knowledge of common prescription medications that treat conditions and diseases for a patient population 
• Working knowledge with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration

Physical Requirements:

• Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination
• Requires standing, walking, pushing, bending, kneeling, and reaching at arm’s length and overhead in a clinic for prolonged periods of time 
• Requires ability to sit or stand for prolonged periods of time

• Must be able to lift and move patients and medical equipment as needed

• Requires ability to lift/carry up to 15 lbs 
• Requires corrected vision and hearing to normal range
• Ability to sit for extended periods of time
• Ability to operate a computer and telephone
• Have own means of transportation

Position Requirements/ Skills:

• High School Diploma or equivalent
• Current LPN Certification in state of practice
• Completion of an accredited LPN program
• 1+ years of medical assisting experience 
• CPR certified, preferred
• IV Start certification, preferred
• Phlebotomy experience (knowledge of various collection methods and testing such as bleeding times, collecting donor blood, bedside testing and preparing specimens)
• Ability to accurately read and write in medical terminology 
• Knowledge of medical coding
• Knowledge of HIPAA
• Working knowledge of common prescription medications that treat conditions and diseases for a patient population 
• Working knowledge with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration

Physical Requirements:

• Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination
• Requires standing, walking, pushing, bending, kneeling, and reaching at arm’s length and overhead in a clinic for prolonged periods of time 
• Requires ability to sit or stand for prolonged periods of time

• Must be able to lift and move patients and medical equipment as needed

• Requires ability to lift/carry up to 15 lbs 
• Requires corrected vision and hearing to normal range
• Ability to sit for extended periods of time
• Ability to operate a computer and telephone
• Have own means of transportation

Key Attributes/ Skills (FOR JOB POSTING ONLY):

• Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
• An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
• Is able to work within our Better Health environment by facing tasks and challenges with energy and passion
• Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
• Demonstrated ability to handle data with confidentiality
• Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision
• Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
• Excellent written and verbal communication skills; must be comfortable communicating with patients, providers, health plans, and internal/external stakeholders
• Strong interpersonal and presentation skills
• Strong critical thinking and problem-solving skills
• Must be results-oriented with a focus on quality execution and delivery
• Appreciation of cultural diversity and sensitivity toward target patient populations