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Medical Assistant

American Family Care Tustin

Tustin, CA

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JOB DETAILS
SKILLS
Administrative Skills, Billing, Certified Medical Assistant, Customer Support/Service, Dental Insurance, Documentation, Electronic Medical Records, Equipment Maintenance/Repair, Health Insurance, Insurance, Laboratory Testing, Medical Assistance, Medical Billing, Medical Records, Medication Administration, Microsoft Office, Occupational Health, Outpatient Care, Patient Admissions, Patient Assessment, Patient Care, Patient Follow-up, Patient Registration, Phlebotomy, Prescription Drugs, Primary Care, Problem Solving Skills, Radiography, Regulations, Small Business, Sterilization, Testing, Time Management, Urgent Care, Vision Plan, Worker's Compensation
LOCATION
Tustin, CA
POSTED
30+ days ago
Benefits:
  • Dental insurance
  • Health insurance
  • Vision insurance

Job Summary
Provides general medical care under the direction of a licensed provider to patients in an outpatient clinic setting.  Clinical role focusing on front desk protocols, triage, and medical assisting.
 
Responsibilities - Medical Assisting
  • Front desk protocols and patient satisfaction.  
  • Experience understanding patient insurance intake and processing. 
  • Obtain patient vitals, medical history, and reason for visit, and prepare the patient for a physical exam 
  • Explain prescribed procedures and treatments to patients
  • Ensure all ordered tests are performed accurately and in a timely manner
  • Administer prescribed medications and treatments in accordance with the approved procedure
  • Draw blood and preparation labs for reference lab processing and/or in-house processing 
  • Perform laboratory tests, lab-quality controls, and equipment maintenance according to written instructions
  • Respond to all lab messages and call back requests
  • Perform all drug screening procedures in accordance with established rules and regulations
  • Ensure patient immunizations are well documented and administered in accordance with the approved procedure
  • Conduct physician referrals as well as service pre-certifications on an as-needed basis
  • Prepare exam rooms; sterilize instruments, equipment, and supplies for procedures
  • Maintain complete and accurate documentation
  • Other duties and responsibilities as assigned
Responsibilities - Cross Trained Medical Receptionist 
  • Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
  • Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
  • Register patients, update patient records, verify insurance accurately and timely, and check patients out 
  • Determine, collect, and process patient payments and address collection and billing issues
  • Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
  • Balance daily patient charges (cash, check, credit cards) against system reports
  • Complete closing procedures by preparing closing documentation and submitting required reports
  • Complete cash control procedures and secure financial assets
  • Maintain complete and accurate documentation
  • Other duties and responsibilities as assigned
 
Qualifications
Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance.  Clear and articulate phone mannerisms.  Associates degree (A.A.) or equivalent from a two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. AMT registered and AAMA Certified Medical Assistants are preferred. Experience using Experity EMR is a plus! DOT Trained a plus!
 
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. AFC Urgent Care Tustin is equipped with an onsite lab and in-house x-ray capability.

Benefits/Perks
  • Paid time off
  • Health insurance
  • Dental insurance
  • Retirement benefits
  • Employee referral incentives
  • Great small business work environment 
  • Flexible scheduling
  • Additional perks!


 

About the Company

A

American Family Care Tustin

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