Medical Assistant - Urgent Care - Full-Time Position - Raleigh Location
We're seeking a dependable and patient-focused Medical Assistant to join our Orthopaedic Urgent Care team. In this fast-paced environment, you'll assist providers with patient evaluations, support urgent care procedures, and deliver hands-on patient care and education.
Key Responsibilities:
- Greet and room patients, obtain chief complaint, vital signs, and document accurately
- Assist providers with patient evaluations, urgent care procedures, and exams
- Identify and communicate abnormal findings or changes in patient condition
- Apply casts, splints, and wraps; perform wound care and dressing changes
- Remove sutures/staples and provide patient education on injury care and recovery
- Prepare and administer injections under provider supervision
- Coordinate diagnostic testing, referrals, and follow-up care
- Document patient communications, clinical notes, and orders in the EHR
- Support patient flow in a high-volume urgent care setting, including managing wait times and expectations
- Clean, sterilize, and maintain clinical equipment and treatment areas
- Stock exam rooms and ensure clinical supplies are readily available
- Assist with training and onboarding of urgent care staff as needed
- Ensure compliance with OSHA and clinic safety protocols
Requirements:
- Proven ability to deliver exceptional customer service in a fast-paced clinical setting
- Strong critical thinking and organizational skills
- Collaborative team player with excellent communication
- Experience in applying casts/splints and administering injections preferred
- Knowledge of electronic medical records systems a plus
- Excellent time management and organizational skills
- Ability to prioritize tasks and work with a sense of urgency
- Reliable follow-through to support team workflow and deadlines
Schedule:
- Full-time, 12-hour shifts
- Evenings and weekend coverage required based on clinic needs
Benefits:
- Full medical, dental, and vision coverage with FSA and HSA options
- Retirement plan with employer contributions
- Company-paid life insurance
- Paid Time Off program
Compensation:
- $19.50-25.00 per hour, commensurate with experience