MEDICAL ASSISTANT - VASCULAR SERVICES

GENERAL STATEMENT OF DUTIES:

Provides professional medical care under supervision for clinic patients.

ORGANIZATIONAL RELATIONSHIPS:

Reports directly to Practice Manager/Director of Practice Management.

Tasks, Duties, and Responsibilities:

Duties performed in this position include but are not limited to the following:

• Performs selected clinical and clerical duties.
• Enters physician orders/instructions into EMR system.
• Prepares charts two days in advance gathering all outside consults/diagnostic testing/lab work ordered and performed since last visit.
• Prepares patients for examination and treatment.
• Takes patient histories and vital
• Prepares exam and treatment rooms with necessary instruments.
• Gives injections and applies dressings as required.
• Prepares and maintains supplies and equipment for treatments, including sterilization.
• Assists physicians in preparing for physical exams.
• Assists with scheduling of tests and treatments or forwards to the Referral Department/Radiology scheduling as appropriate.
• Screens telephone calls for referral to nurse or physician.
• Provides general information on departmental policies and procedures.
• Identifies clinical and office supplies and equipment needed and notifies lead and/or practice manager.
• Maintains patient files, records, and other information.
• Compiles and condenses technical and statistical data for reports and records.
• Attends required meetings and participated in committees as requested.
• Participates in professional development activities and maintains professional affiliations.
• Stocks and cleans rooms in between patients, end of day and as needed.
• Performs department specific work as required.
• Complies with all statutory regulatory policies and procedures.
• Cross trained to check in/check out patients, make appointments, work front desk.

KNOW HOW:

• Knowledge of medical practice and care to assist in giving patient care.
• Knowledge of examination, diagnostic, and treatment room procedures.
• Knowledge of EMR.
• Knowledge of common safety hazards and precautions to establish a safe work environment.
• Skill in assisting in a variety of treatments and medications as directed.
• Skill in taking and recording accurate vital signs.
• Skill in maintaining records and recording test results.
• Skill in developing and maintaining department quality assurance.
• Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public.
• Ability to maintain quality control standard.
• Ability to react calmly and effectively in emergency situations.
• Ability to interpret, adapt, and apply guidelines and procedures.
• Ability to communicate clearly.

TYPICAL PHYSICAL DEMANDS:

• Requires full range of body motion including handling and lifting patients, manual and finger dexterity and eye-hand coordination.
• Requires sitting, standing, and walking for extensive periods of time.
• Requires occasional lifting and carrying of items weighing up to 100 pounds.
• Requires corrected vision and hearing to normal range.
• Requires working under stressful conditions or working irregular hours.
• Requires exposure to communicable diseases or bodily fluids.

TYPICAL WORKING CONDITIONS:

• Some exposure to communicable diseases, toxic substances, medicinal preparations, and other conditions common to a clinic environment.

SPECIAL FACTORS:

• Some overtime hours may be required to assist physician/providers in patient care.

PERFORMANCE REQUIREMENTS:

• Must have knowledge of medical practice and in giving patient care.
• Must be knowledgeable about examinations, diagnostic procedures, and treatment room procedures.
• The position requires a person who is tactful, understanding, and sympathetic in his/her relationship with the patient.
• He/she must have the ability to recognize serious problems when triaging calls and to know how to get the patient serviced in a timely fashion using the resources available.
• He/she must have working knowledge of record keeping requirements both medical and administrative.

PROBLEM SOLVING:

• Judgement is required when dealing with the different personalities of both patients and the medical staff.
• The CMA/RMAs duties are almost always performed within previously established policies/guidelines and physician or nurse practitioner/nurse working relationships.
• The CMA/RMA may work independently at times or under the direct supervision of the physician, nurse practitioner, clinical lead or practice manager.
• Depending upon their nature, difficult or unusual problems can be referred to the clinical lead, nurse practitioner, the physician or the practice manager.

ACCOUNTABILITY:

• The CMA/RMA is accountable for all care that he/she renders to the patient or should have rendered to the patient and the chart documentation.
• The CMA/RMA must follow the physicians instructions explicitly when providing care of any kind to patients.
• The CMA/RMA is responsible for dealing with patients in a friendly and cooperative manner.
• The CMA/RMA must make accurate decisions regarding the potential severity of problems telephoned to him/her by patients and must consult the physician in a timely fashion regarding those problems.
• The CMA/RMA is required to use supplies and materials only as needed to avoid wasting supplies and materials.
• The CMA/RMA is also required to see if other departments can use supplies not yet used that are close to expiration.

EDUCATION:

• Graduate of an accredited Medical Assisting Program with certification/registration

EXPERIENCE:

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CERTIFICATES/LICENSE:

• Certification from American Association of Medical Assistants or equivalent

ALTERNATIVE TO MINIMUM QUALIFICATIONS:

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HIPAA Compliance:

• Full access to patient health information is required in this position.