• Wheaton, Illinois
    30+ days ago

    Job Description

    What You’ll Do

      Deliver exceptional patient service through phone, video, email, text, and portal communications
    Coordinate scheduling, appointment confirmations, and follow-up communications
    Support prior authorizations, pharmacy refills, and lab result tracking
    Accurately update and maintain patient records in our EMR
      Perform clinical administrative duties within the scope of your certification
    Protect patient privacy and ensure full HIPAA compliance



    What We’re Looking For

      Certified Medical Assistant (CMA or RMA) required
    2+ years of experience in medical office or telehealth setting preferred
    Prior experience with an EMR required
    Prior experience with CoverMyMeds and prior authorizations preferred
    Strong multitasking, organizational, and communication skills
    Reliable self-starter who enjoys working independently




    Work Schedule & Compensation

    • Full-time, 40 hours/week (Monday–Friday some evenings)
    • $22-24/hour, non-exempt
    • Hybrid 75% remote and 25% in person (Winfield, IL)



    What We Offer

    • Medical insurance
    • 401(k) plan
    • Paid time off
    • Opportunity to grow with a mission-driven telehealth practice


    Diversity and Inclusion at MyMenopauseRx:
    We celebrate and support diversity. We welcome applicants of all backgrounds, regardless of race, religion, gender identity, sexual orientation, age, disability, or veteran status.



    Please note: All official communication will come from an @mymenopauserx.com email. We will never request payment during the hiring process. If you receive suspicious messages, contact us at careers@mymenopauserx.com.

    Numbers & Facts

    LocationWheaton, Illinois

    Skills

    • Administrative Skillsunmatched
    • Calendar Managementunmatched
    • Certified Medical Assistantunmatched
    • Communication Skillsunmatched
    • Electronic Medical Recordsunmatched
    • HIPAA (Health Insurance Portability and Accountability Act)unmatched
    • Health Insuranceunmatched
    • Maintain Complianceunmatched
    • Medical Assistanceunmatched
    • Medical Officeunmatched
    • Medical Recordsunmatched
    • Multitaskingunmatched
    • Online Communicationsunmatched
    • Organizational Skillsunmatched
    • Patient Careunmatched
    • Pharmacyunmatched
    • Plan Meetingsunmatched
    • Privacy Controlsunmatched
    • Record Keepingunmatched
    • Service Deliveryunmatched
    • Telehealthunmatched

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