Job Description
Key responsibilities:
Required skills:
- Patient interaction:
- Greet patients warmly and professionally, both in person and over the phone.
- Verify patient information and update patient records accurately.
- Collect co-pays and process payments.
- Answer patient questions and address concerns.
- Schedule appointments based on doctor availability.
- Remind patients of upcoming appointments through phone calls or text messages.
- Administrative tasks:
- Manage incoming phone calls, directing them to the appropriate staff member.
- Check and respond to emails and faxes
- Maintain patient files and medical records electronically and physically.
- Prepare patient charts for appointments.
- Process insurance verifications and pre-authorizations
- Coordinate with insurance companies and referring physicians
- Office operations:
- Maintain a clean and organized reception area
- Ensure office supplies are stocked
- Adhere to HIPAA regulations regarding patient confidentiality
- Follow established office policies and procedures
Required skills:
- Excellent communication and interpersonal skills
- Strong organizational and time management abilities
- Proficiency with medical office software and electronic health records (EHR) systems
- Knowledge of medical terminology
- Ability to multitask and prioritize tasks effectively
- Customer service focus
Numbers & Facts
| Location | Los Angeles, California |
| Industry | Staffing/Employment Agencies |
| Company Size | 1 to 9 employees |
| Year Founded | 1992 |
| Website | https://www.careerstrategiesgroup.com |
About Company
Career Strtegies Group is a national, full service recruiting, outplacement and career services organization. The firm specializes in the career needs of attorneys, financial professionals, and C-suite and other senior executives. It also has a smaller recruiting operation for healthcare professionals and administrators in the NY, CT and NJ area. The firm has particular experience with professionals aged 50+, and in the area of career change for attorneys and professionals. Firm founder Bruce Blackwell is an original member of the career transitions team established by the New York City Bar Association, and is a noted author and lecturer on career issues for lawyers and other professionals.
Skills
- Administrative Skillsunmatched
- Calendar Managementunmatched
- Co-Paymentsunmatched
- Communication Skillsunmatched
- Customer Support/Serviceunmatched
- Establish Prioritiesunmatched
- Fax Machinesunmatched
- File Maintenanceunmatched
- HIPAA (Health Insurance Portability and Accountability Act)unmatched
- Healthcare Softwareunmatched
- Insuranceunmatched
- Interpersonal Skillsunmatched
- Medical Officeunmatched
- Medical Record Systemunmatched
- Medical Recordsunmatched
- Medical Terminologyunmatched
- Multitaskingunmatched
- Organizational Skillsunmatched
- Patient Chartsunmatched
- Patient Confidentialityunmatched
- Policy Developmentunmatched
- Procedure Developmentunmatched
- Record Keepingunmatched
- Regulationsunmatched
- Short Messaging Service (SMS)unmatched
- Telephone Skillsunmatched
- Time Managementunmatched
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