Medical Front Desk Representative

ALAMO CITY HEALTHY KIDS AND FAMILIES

San Antonio, TX

Full-time

6 days ago

Job Description

Benefits:

401(k)
401(k) matching
Paid time off

About the Role:
Alamo City Healthy Kids and Families is seeking a friendly, dependable and motivated Front Desk Representative to be the welcoming face of our practice in San Antonio, TX. This is a fantastic opportunity to make a meaningful impact on the health and well-being of our children, adolescents and families for our weight management and nutritional counseling clinic.

Responsibilities:

Greet patients, check in and out in a efficiently and professional manner
Schedule, confirm, and manage patient appointments using medical scheduling software
Verify medical insurance coverage and patient eligibility, collect co-pays and other applicable payments at time of service
Maintain and update accurate patient demographic information in the EHR system and follow HIPPA guidelines
Answer incoming phone calls, respond to patient inquiries, and relay messages to clinical staff via phone or patient portal
Coordinate referrals and make sure all is up to date
Perform treadmill testing according to office protocols and training
Ensure the front desk and waiting area remain organized, clean, and welcoming

Requirements:

High school diploma or GED required
Prior experience working in a medical office
Familiarity with medical terminology, insurance verification, and EHR/EMR systems
Comfortable collecting copays and any necessary payments or balances
Bilingual in English and Spanish is required in serving our diverse community
Ability to multitask, stay organized, and thrive in a fast-paced clinical environment
Professional, reliable, punctual, and excellent customer service skills

Numbers & Facts

Location	San Antonio, TX
Job Type	Full-time

Skills

Co-Paymentsunmatched
Customer Support/Serviceunmatched
Demographicsunmatched
Dietary Managementunmatched
Electronic Medical Recordsunmatched
English Languageunmatched
Fast Foodunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Insuranceunmatched
Healthcare Softwareunmatched
High School Diplomaunmatched
Medical Officeunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Multilingualunmatched
Multitaskingunmatched
Nutrition Therapyunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Spanish Languageunmatched
Telephone Skillsunmatched
Testingunmatched
Weight Managementunmatched

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