Payroll Administrative Assistant (Part-time) Kforce Inc.
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Skills
- Administrative Skillsunmatched
- Behavioral Healthunmatched
- Calendar Managementunmatched
- Co-Paymentsunmatched
- Customer Support/Serviceunmatched
- Data Qualityunmatched
- Demographicsunmatched
- Dental Insuranceunmatched
- Documentationunmatched
- Electronic Medical Recordsunmatched
- Email Management/Administrationunmatched
- English Languageunmatched
- HIPAA (Health Insurance Portability and Accountability Act)unmatched
- Health Insuranceunmatched
- Identify Issuesunmatched
- Insuranceunmatched
- Maintain Complianceunmatched
- Medical Officeunmatched
- Medical Office Administrationunmatched
- Medical Record Systemunmatched
- Multilingualunmatched
- Operational Supportunmatched
- Operationsunmatched
- Organizational Skillsunmatched
- Outpatient Careunmatched
- Psychiatry and Mental Healthunmatched
- Return on Investment (ROI)unmatched
- Routing Protocolsunmatched
- Spanish Languageunmatched
- Telehealthunmatched
Description
Benefits:
Bonus
Cervello-Wellness is seeking a compassionate, highly organized Medical Office Administrator (Bilingual English/Spanish) to support daily operations at our outpatient mental health clinic. This role ensures a smooth patient experience, supports providers, and maintains compliance with HIPAA and behavioral health privacy standards.
Key Responsibilities
- 401(k) matching
- Bonus based on performance
- Dental insurance
- Health insurance
- Paid time off
Bonus
Cervello-Wellness is seeking a compassionate, highly organized Medical Office Administrator (Bilingual English/Spanish) to support daily operations at our outpatient mental health clinic. This role ensures a smooth patient experience, supports providers, and maintains compliance with HIPAA and behavioral health privacy standards.
Key Responsibilities
- Greet and support patients with professionalism and empathy
- Schedule intakes, therapy, med management, and follow-ups (in-person + telehealth)
- Manage phones, emails, and portal messages; route concerns appropriately
- Maintain accurate EHR documentation (intake forms, consents, ROI, demographics, insurance)
- Verify insurance eligibility, support authorizations/referrals, collect copays/balances
- Track cancellations/no-shows, manage waitlists, and coordinate provider calendars
- Assist with office operations, supply ordering, and administrative support for clinicians
- Follow clinic safety/crisis-routing protocols (non-clinical) and maintain confidentiality
- Bilingual (English/Spanish) required
- Minimum 5 years of experience in a medical or mental health office setting
- Strong scheduling, customer service, and data accuracy skills
- Comfortable with EHR/EMR systems, phone systems, and basic telehealth troubleshooting
Numbers & Facts
| Location | Alexandria, VA |
| Job Type | Full-time |
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