Busy outpatient medical office in need of a full or part time experienced medical assistant who can manage the administrative duties of the front office including scheduling, file management and insurance verifications but also the ability to do back office work if needed. We're looking for a professional that believes in compassionate care and can provide excellent customer service. Bilingual ability in Korean and English preferred.
Job duties include:
- Answer multi-line phones and either direct the caller to the appropriate party or handle basic questions directly
- Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data
- Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents
- Process payments from patients for co-pays and uninsured visits
- Schedule appointments for new and recurring patients
- Scan information and patient records into our EHR
- Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services
- Provide patients with support and guidance as needed.
Requirements:
- High school diploma/GED required (Associate degree preferred)
- 1+ years experience in medical assisting or administration
- Bilingual ability a plus
- Ability to handle a fast-paced environment and prioritize tasks based on importance
- Excellent communication and problem solving skills
- Familiarity with Microsoft Office and use of an EMR