Medical Office Receptionist--
Per Diem (Less than 20 hours per week)
Monday - Friday:-- 2 - 3 days/week (late afternoon schedule start time)
Weekends: 2 - 3/mth
$17.00 - $23.00
Non-Exempt
Medical Office Receptionist Benefits:
Shift Differential
Sick leave--
Closed on major holidays
Free on-site parking
CNY Family Care's commitment to excellence sets us apart and guides us as we provide care for our community.-- The Receptionist position will be part of our professional-- first contact staff.--This position works collaboratively with all other staff to assist the patient and facilitate successful patient interaction with the practice team and deliver high level of customer service.--
Medical Office Receptionist Responsibilities:
Acknowledge--and greet--patients as they approach the desk.
Review--and updates all demographic/insurance information.
Collect--co-pays and balances as needed and enter--payment into patient account. Balance--cash drawer at the end of shift.
Responsible for receiving incoming telephone calls in a prompt, courteous, and professional manner.--Route--calls appropriately taking accurate and complete phone messages when necessary.
Schedule, cancel, or reschedule--appointments when necessary.--
Document--clinical messages in EMR based on established policy and procedures. Responsible for accurate documentation, reporting, and responses to patients relative to health issues.--
Follow--established scheduling protocols and direct--clinical concerns to the appropriate provider's staff for triage.
Perform--a variety of clerical duties including preparing mailings, filing, faxing, scanning and photocopying.
Maintain--confidentiality at all times following the HIPAA guidelines.
Medical Office Receptionist-- Education/Experience:
High school diploma or general education degree (GED) required; one to two years of college preferred.
Minimum of two years previous experience working in Health Care/ Medical Records required; or three or more years of related experience and/or training in a medical office which uses an Electronic Medical Record; or equivalent combination of education and experience.
Demonstrated knowledge of medical terminology and procedures.
Knowledge of medical insurances and various policies/requirements necessary to obtain verifications.--
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