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Medical Receptionist Jobs in New York

Medical Receptionist

Integrated ENT, Allergy and Immunology
  • Great Neck, NY
  • Full-time
6 days ago

Job Description

Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Key Responsibilities 
  • Welcome patients, visitors, and healthcare providers in a courteous, professional, and patient-centered manner. 
  • Answer, screen, and route incoming telephone calls while providing exceptional customer service. 
  • Schedule, confirm, reschedule, and coordinate patient appointments to maximize provider productivity. 
  • Maintain provider schedules, including consultations, follow-up visits, testing appointments, and referrals. 
  • Register new patients and verify demographic, insurance, and billing information. 
  • Verify insurance eligibility, obtain referrals and prior authorizations when required, and communicate insurance requirements to patients. 
  • Collect copayments, outstanding balances, and process patient payments in accordance with company policies. 
  • Monitor patient accounts and assist with payment arrangements when appropriate. 
  • Receive, screen, and appropriately direct scheduled and walk-in patients and visitors. 
  • Maintain accurate, complete, and up-to-date electronic medical records (EMR). 
  • Organize, file, retrieve, and maintain patient records and office documentation. 
  • Coordinate with clinical staff to ensure efficient patient flow throughout the office. 
  • Process incoming mail, correspondence, faxes, and other office documentation. 
  • Monitor office supply inventory, place orders, and verify deliveries to support uninterrupted office operations. 
  • Assist with maintaining office equipment by identifying operational issues and coordinating service or repairs. 
  • Maintain a clean, organized, and welcoming reception area. 
  • Protect patient privacy by maintaining strict compliance with HIPAA and all confidentiality standards. 
  • Follow all company policies, procedures, and quality standards. 
  • Participate in ongoing training and professional development opportunities. 
  • Perform additional administrative duties as assigned to support the practice. 
Required Qualifications 
  • High school diploma or equivalent required. 
  • Minimum of three (3) years of customer service experience in a professional setting. 
  • Previous experience in a medical office, physician practice, or healthcare setting preferred. 
  • Minimum of one (1) year of experience using Electronic Medical Record (EMR) systems preferred. 
  • Proficiency with Microsoft Office Suite. 
  • Knowledge of medical terminology preferred. 
  • Previous experience with insurance verification, appointment scheduling, and patient registration preferred. 
  • Previous experience in an ENT, Allergy, Immunology, or other specialty physician practice preferred but not required. 
Knowledge, Skills & Competencies 
  • Excellent interpersonal and customer service skills. 
  • Strong verbal and written communication abilities. 
  • Exceptional organizational and time management skills. 
  • Ability to prioritize multiple responsibilities in a fast-paced healthcare environment. 
  • Strong attention to detail and accuracy. 
  • Professional telephone etiquette. 
  • Ability to maintain confidentiality and exercise sound judgment. 
  • Knowledge of medical office procedures, scheduling practices, and insurance verification. 
  • Familiarity with Electronic Medical Record (EMR) systems. 
  • Ability to work independently while contributing effectively within a collaborative healthcare team. 
  • Commitment to providing compassionate, patient-centered care.  

Numbers & Facts

LocationGreat Neck, NY
Job TypeFull-time

Skills

  • Administrative Skillsunmatched
  • Allergiesunmatched
  • Billingunmatched
  • Co-Paymentsunmatched
  • Communication Skillsunmatched
  • Corporate Policiesunmatched
  • Customer Support/Serviceunmatched
  • Demographicsunmatched
  • Dental Insuranceunmatched
  • Detail Orientedunmatched
  • Documentationunmatched
  • Electronic Medical Recordsunmatched
  • Equipment Maintenance/Repairunmatched
  • Establish Prioritiesunmatched
  • Fax Machinesunmatched
  • HIPAA (Health Insurance Portability and Accountability Act)unmatched
  • Health Insuranceunmatched
  • Healthcareunmatched
  • Healthcare Providersunmatched
  • Identify Issuesunmatched
  • Immunologyunmatched
  • Insuranceunmatched
  • Interpersonal Skillsunmatched
  • Mail Processingunmatched
  • Maintain Complianceunmatched
  • Medical Officeunmatched
  • Medical Office Administrationunmatched
  • Medical Recordsunmatched
  • Medical Terminologyunmatched
  • Medical Treatmentunmatched
  • Microsoft Officeunmatched
  • Office Equipmentunmatched
  • Operational Supportunmatched
  • Order Deliveryunmatched
  • Organizational Skillsunmatched
  • Patient Registrationunmatched
  • Plan Meetingsunmatched
  • Presentation/Verbal Skillsunmatched
  • Privacy Controlsunmatched
  • Productivity Managementunmatched
  • Quality Metricsunmatched
  • Quality of Careunmatched
  • Record Keepingunmatched
  • Schedule Developmentunmatched
  • Team Playerunmatched
  • Telephone Skillsunmatched
  • Time Managementunmatched
  • Vision Planunmatched
  • Writing Skillsunmatched

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