Medical Receptionist

Job title: Medical Receptionist

Location (city, state): Houston, TX

Industry:Healthcare / Revenue Cycle

Pay: $18-$22 / hour

Benefits: This position is eligible for medical, dental, vision, life insurance and 401k.

About Our Client:

Addison Group has partnered with a large healthcare organization in search of a Medical Receptionist to support their team. This role centers on patient-facing responsibilities, including appointment scheduling, patient registration, and ensuring a smooth front desk experience.

Job Description:

The Medical Receptionist will handle patient registration, appointment scheduling, and ensure that all demographic and insurance information is accurate and up to date.

Key Responsibilities:

• Perform high-volume patient registration, ensuring accurate entry of demographics, insurance, and contact information
• Schedule, reschedule, and confirm patient appointments while managing provider calendars and minimizing gaps
• Verify and update patient demographics and insurance coverage at each visit to ensure billing accuracy
• Utilize OncoEMR to document patient encounters, update records, and track appointment activity
• Check patients in and out efficiently, collecting copays and providing visit-related documentation
• Verify insurance eligibility and benefits prior to appointments, including referrals and authorizations when required
• Maintain a fast-paced front desk workflow, supporting a high daily patient volume while delivering excellent customer service
• Answer and triage incoming calls, addressing patient inquiries or directing them to appropriate departments
• Coordinate with clinical and billing teams to ensure accurate patient information and smooth revenue cycle processes
• Handle patient intake forms, consent documents, and ensure all required documentation is completed and scanned into the system
• Resolve patient concerns professionally while maintaining confidentiality and HIPAA compliance
• Monitor appointment schedules for no-shows or cancellations and proactively fill openings

Qualifications:

• Minimum of 2 years of experience in a physician office or medical front desk setting
• Demonstrated experience with patient scheduling, registration, and front office workflows
• Experience in high-volume environments preferred; backgrounds in oncology, cardiology, or family practice are highly valued
• Familiarity with OncoEMR is a plus, but not required
• Strong attention to detail with the ability to manage multiple tasks in a fast-paced clinical setting
• Excellent communication and patient service skills, both in person and over the phone

Additional Details:

• Schedule: Monday–Friday, 7AM-4:30PM
• Work Model: Onsite
• Environment: Front office/Patient Facing
• Start Date: ASAP - MUST BE ABLE TO START ASAP

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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