About the Role: Som Medical Practice in Lockport, NY is looking for a friendly and organized Medical Receptionist to be the welcoming face of our practice. This is a great opportunity to join a dedicated healthcare team where your people skills and attention to detail make a real difference every day.
Responsibilities:
Greet and check in patients in a warm, professional manner
Schedule, confirm, and manage patient appointments using practice management software
Answer and direct incoming phone calls, emails, and patient inquiries
Verify patient insurance eligibility and collect co-pays at time of service
Maintain and update accurate patient records and demographic information
Coordinate referrals, authorizations, and communication between patients and clinical staff
Ensure the front desk and waiting area remain organized and welcoming
Requirements:
Prior experience as a medical receptionist or in a healthcare front office setting preferred
Familiarity with medical terminology, EHR/EMR systems, and insurance verification
Strong communication and interpersonal skills with a patient-first attitude
Ability to multitask and stay organized in a fast-paced clinical environment
Proficiency in Microsoft Office and general computer skills
High school diploma or equivalent required; medical administrative certification a plus
Dependable, detail-oriented, and committed to patient confidentiality (HIPAA)
About Us: Som Medical Practice is a trusted healthcare provider serving the Niagara Falls, NY community with compassionate, patient-centered care. Our team is committed to creating a supportive and respectful environment for both our patients and our staff. We take pride in fostering a workplace where every team member feels valued and empowered to grow.
*MUST BE ABLE TO TRAVEL TO OUR NIAGARA FALLS OFFICE FOR TRAINING FOR THE FIRST 30 DAYS, THEN TRANSFER TO OUR LOCKPORT OFFICE *MUST BE AVAILABLE BETWEEN THE HOURS OF 8AM AND 6PM
Numbers & Facts
Location
Lockport, NY
Job Type
Full-time
Skills
Administrative Certificationunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Demographicsunmatched
Dental Insuranceunmatched
Detail Orientedunmatched
Electronic Medical Recordsunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Health Insuranceunmatched
Healthcareunmatched
Healthcare Providersunmatched
High School Diplomaunmatched
Interpersonal Skillsunmatched
Medical Affairsunmatched
Medical Office Administrationunmatched
Medical Record Systemunmatched
Medical Recordsunmatched
Medical Terminologyunmatched
Microsoft Officeunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Patient Confidentialityunmatched
Practice Management Softwareunmatched
Quality of Careunmatched
Telephone Skillsunmatched
Willing to Travelunmatched
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