Medical Receptionist – Phone Room / Appointment Scheduling [Dallas, TX] - MR 26-11890

Medical Receptionist – Phone Room / Appointment Scheduling

Location: Dallas, TX 75231
Contract: 12 Weeks
Schedule: Monday–Friday, 8:00 AM–5:00 PM
Hours: 40 hours/week

Pay rate:$17 per hour

About the Opportunity

We are looking for an experienced Medical Receptionist to join a busy cardiovascular clinic in Dallas. This role will primarily support the patient phone room and appointment scheduling team, serving as an important first point of contact for patients.

The ideal candidate will have recent experience in a medical clinic, urgent care, physician office, family practice, internal medicine, or other outpatient healthcare setting.

What You'll Do

• Answer incoming patient calls and provide professional, courteous assistance.
• Schedule, reschedule, and cancel patient appointments.
• Handle a high volume of calls while maintaining excellent customer service.
• Verify and update patient demographic and insurance information.
• Direct patients to the appropriate provider, department, or staff member.
• Assist patients with appointment-related questions and requests.
• Maintain accurate patient information and documentation in the medical/scheduling system.
• Coordinate with physicians, clinical staff, and other departments as needed.
• Follow HIPAA and patient confidentiality requirements.
• Support daily front-office and administrative activities.
• Maintain a professional and patient-focused experience throughout every interaction.

Required Qualifications

Must have at least 1 year of experience working in a clinic setting within the last 3 years.

Preferred healthcare settings include:

• Urgent Care
• Family Practice
• Internal Medicine
• Outpatient Medical Clinic
• Physician Practice
• Specialty Clinic
• Hospital Outpatient Department

Preferred Experience

Candidates with experience in the following areas are encouraged to apply:

• Medical Reception
• Patient Access
• Patient Registration
• Appointment Scheduling
• Insurance Verification
• Patient Check-In/Check-Out
• High-Volume Phone Support
• Medical Office Administration
• EMR/EHR systems
• Healthcare Customer Service