Medical Receptionist/Physical Therapy Technician

Company Description

Advanced Physical Therapy has proudly served the Metro Detroit area for over 27 years. We provide high‑quality, hands‑on, personalized care with treatment plans tailored to each patient's unique needs. Our team is dedicated to patient education, strong communication, and helping every individual achieve the best possible outcome.

Come join our caring team of clinical experts.

Job Description

We are looking for a motivated, friendly team member to join our fun and energetic outpatient orthopedic clinic. This hybrid position combines front desk duties with hands‑on rehab aide support to keep our clinic running smoothly.

Responsibilities:

• Greet patients and deliver excellent customer service
• Answer phones, schedule appointments, and manage patient flow
• Verify insurance, update charts, and maintain electronic medical records
• Collect and post patient payments; handle general administrative tasks
• Assist physical therapists with patient care and exercises
• Apply hot/cold packs and prepare treatment areas
• Clean, organize, and maintain therapy equipment and clinic spaces

Qualifications

• High school graduate or equivalent
• 1+ years of previous medical front office experience preferred
• Excellent telephone skills and proficiency in Word and Excel
• Experience with medical software preferred
• Flexibility with work hours and availability
• Attention to detail with great time management and organizational skills
• Team player attitude with an energetic focus on excellent customer service

Additional Information

• Full-time Benefits: Medical, Vision, Dental, PTO, Holidays, etc
• 401k
• Multiple opportunities for professional development, specialization, and leadership
• Employee discount plans
• Employee Assistance Program (EAP)
• Family-friendly work environment
• Investment from a company that wants you to succeed and thrive