We are seeking a professional, reliable, and patient-focused Medical Receptionist to join our fast-paced urgent care team. The ideal candidate is organized, detail-oriented, and able to multitask efficiently while maintaining a welcoming and compassionate demeanor.
Responsibilities include:
Greeting and checking in patients in a friendly and professional manner
Verifying insurance eligibility and collecting co-payments
Scheduling appointments and managing patient flow
Answering multi-line phone systems and responding to inquiries
Entering and updating patient information accurately in the EMR system
Scanning, faxing, and managing medical documents
Coordinating with clinical staff to ensure smooth daily operations
Maintaining confidentiality in accordance with HIPAA guidelines
Qualifications:
Prior medical receptionist or healthcare front desk experience preferred
Knowledge of insurance verification and basic billing procedures
Strong communication and customer service skills
Ability to work in a high-volume environment
Proficiency with EMR systems and basic computer applications
Dependable, punctual, and team-oriented
We are looking for someone who takes initiative, maintains professionalism under pressure, and contributes positively to a team-based clinical environment.
Numbers & Facts
Location
West Springfield, MA
Job Type
Full-time
Skills
Billingunmatched
Calendar Managementunmatched
Co-Paymentsunmatched
Communication Skillsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Document Managementunmatched
Electronic Medical Recordsunmatched
Fax Machinesunmatched
HIPAA (Health Insurance Portability and Accountability Act)unmatched
Healthcareunmatched
Medical Office Administrationunmatched
Medical Recordsunmatched
Multitaskingunmatched
Operationsunmatched
Organizational Skillsunmatched
Patient Assessmentunmatched
Team Playerunmatched
Telephone Skillsunmatched
Urgent Careunmatched
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