Medical Records Assistant I

Job Details

Category Customer Service Location Lee''s Summit, Missouri Job function Operations Job family Client Services

Shift Day Employee type Regular Full-Time Work mode Hybrid

Job Description

Medical Records Assistant I - Lees Summit, MO, Monday to Friday, 8:00 AM to 4:30 PM

Pay range: $15+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits information:

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects - physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsible for obtaining Attending Physician Statements.

Responsibilities:

• Communicate with facilities, copy services, applicants, and clients to obtain Attending Physician Statements in the most time-efficient manner possible.
• Prepare and distribute requests.
• Assist in the distribution of records to clients.
• Review records.
• Process payments for records.
• Download medical records.
• Prepare authorizations/ special authorizations.
• Prepare FedEx labels and requests for mailing
• Sort and file documents.
• Perform other duties as assigned to meet the business needs or customer requirements. This is not an exhaustive list of all duties and responsibilities, but rather a general description of work performed by the position.

Qualifications:

Required Work Experience:

• Previous administrative experience in an office environment.

Preferred Work Experience:

• Previous background in medical terminology, the life insurance industry, or customer service preferred.

Physical and Mental Requirements:

• Frequently required to sit for long periods of time, stand, walk, bend, stoop, crouch, and reach with hands and arms.
• Repeating motions that may include the wrists, hands, and/or fingers. (Typing)
• Work at a computer screen for prolonged periods.

Knowledge:

• Basic knowledge of operating office equipment.

Skills:

• Good interpersonal and communication skills (oral and written) necessary to effectively interact with clients and co-workers.
• Proficiency in basic computer skills (Word, Excel, Outlook)
• Type 30 wpm.
• Detail-oriented with the ability to multitask.
• Good organizational skills.
• Ability to establish and maintain effective working relationships with the public and all levels of staff and management.
• Must be able to work in a team environment.
• Ability to deal with client information in a confidential manner.

Education

• High School Diploma or Equivalent (Required)

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.