Medical Records Coordinator – Bone Marrow Transplant (BMT)

Position Summary

Symbiotic Services is seeking a highly organized and detail-oriented Medical Records Coordinator to support a Bone Marrow Transplant (BMT) Program for one of our healthcare clients.

The ideal candidate will be responsible for the accurate collection, organization, maintenance, and management of patient medical records while ensuring compliance with healthcare regulations, confidentiality standards, and transplant-specific documentation requirements.

This position requires exceptional organizational skills, strong attention to detail, and the ability to independently manage competing priorities in a fast-paced, high-volume healthcare environment.

Key Responsibilities

• Maintain complete, accurate, and up-to-date patient medical records throughout the bone marrow transplant continuum of care.
  

• Collect, review, organize, scan, and index clinical documentation from internal and external healthcare providers.
  

• Ensure timely documentation of transplant evaluations, consent forms, treatment plans, laboratory results, and follow-up records.
  

• Coordinate medical record retrieval from referring physicians, hospitals, laboratories, and other healthcare facilities.
  

• Review patient records for completeness and communicate missing or incomplete documentation to appropriate healthcare providers.
  

• Support documentation preparation, data collection, and reporting for regulatory agencies, accreditation organizations, and transplant registries.
  

• Collaborate with physicians, transplant coordinators, nurses, social workers, financial counselors, and administrative teams to support continuity of patient care.
  

• Maintain strict patient confidentiality in accordance with HIPAA regulations and applicable healthcare privacy standards.
  

• Assist with audits, quality improvement initiatives, regulatory compliance reviews, and accreditation activities.
  

• Track medical record requests and ensure timely processing and fulfillment.
  

• Prepare and distribute medical documentation for multidisciplinary patient conferences and transplant review meetings.
  

• Support electronic medical record (EMR/EHR) workflows and assist with resolving documentation-related issues.
  

• Maintain transplant-related documentation in accordance with FACT, CIBMTR, and applicable institutional requirements.
  

• Effectively prioritize multiple assignments, deadlines, and requests while maintaining accuracy and efficiency.
  

• Cross-train across functional areas to support departmental operations and provide coverage during staffing shortages, absences, or increased workloads.
  

Requirements

Required Qualifications

Education

• High school diploma or GED required.
  

Experience

• Minimum of 2 years of experience in medical records, health information management, healthcare administration, or a related healthcare field.
  

• Experience in oncology, hematology, bone marrow transplant, or hospital-based clinical settings preferred.
  

• Previous experience working with electronic health record (EHR/EMR) systems preferred.
  

Required Skills and Competencies

• Working knowledge of medical terminology, particularly oncology and hematology terminology.
  

• Understanding of HIPAA regulations, patient confidentiality, and healthcare privacy requirements.
  

• Familiarity with bone marrow transplant procedures and documentation standards preferred.
  

• Strong organizational, time-management, and problem-solving abilities.
  

• Exceptional attention to detail and commitment to maintaining accurate medical records.
  

• Ability to multitask effectively in a high-volume healthcare environment.
  

• Strong prioritization skills with the ability to manage competing deadlines and complex workflows.
  

• Ability to work independently with minimal supervision while demonstrating sound judgment, initiative, and accountability.
  

• Flexibility to learn new processes, cross-train in multiple functional areas, and adapt to changing operational needs.
  

• Excellent verbal and written communication skills.
  

• Strong interpersonal skills and ability to collaborate with multidisciplinary healthcare teams.
  

• Proficiency in Microsoft Office applications and electronic medical record systems.
  

• Ability to maintain professionalism and discretion when handling sensitive patient information.
  

Physical Requirements

• Frequent sitting, computer use, and data entry.
  

• Occasional standing, walking, bending, and lifting of medical records or office supplies weighing up to 20 pounds.
  

• Ability to maintain concentration, accuracy, and efficiency while managing large volumes of confidential information.
  

Work Environment

• Clinical and office-based healthcare environment.
  

• Regular collaboration with physicians, nurses, transplant coordinators, patients, caregivers, and external healthcare organizations.
  

• Fast-paced setting requiring flexibility, adaptability, and effective management of changing priorities.
  

• May require schedule flexibility to accommodate transplant-related deadlines, audits, regulatory reporting, and accreditation activities.
  

Reporting Structure

This position reports to the Health Information Supervisor.

Why Apply Through Symbiotic Services?

Symbiotic Services connects qualified healthcare professionals with career opportunities that align with their skills and experience. We are seeking a dependable, detail-oriented professional who is committed to supporting high-quality patient care through accurate medical records management.

Interested candidates are encouraged to apply through Symbiotic Services for consideration.