Medical Records

Gastro Savannah has been providing the highest quality prevention and treatment of digestive diseases in a caring, compassionate manner for 39 years…and counting.

Specializing in the most advanced procedures and technologies, each patient’s care is managed by our impressive team of board certified gastroenterologists who are all leaders in their field. Backed by a highly skilled and friendly staff, GCS is committed to delivering compassionate care while providing colon cancer screening, diagnosis and treatment for gastroenterological disorders.

Job Title: Medical Records Specialist

Department: Patient Access

Immediate Supervisor Title: Patient Access Supervisor

Job Supervisory Responsibilities: None

General Summary: The Medical Records Specialist is responsible for maintaining, organizing, reviewing, and processing patient medical records to ensure accuracy, completeness, confidentiality, and compliance with applicable healthcare regulations and organizational policies

Essential Job Responsibilities:

1. Maintain, organize, update, and retrieve patient medical records in electronic and paper-based systems, as applicable.
2. Review medical records for accuracy, completeness, and proper documentation.
3. Scan, index, upload, and file medical documents into the appropriate patient records.
4. Process requests for medical records from patients, healthcare providers, insurance companies, attorneys, and other authorized parties in accordance with established procedures.
5. Verify patient identities, authorization forms, and release-of-information requests before disclosing protected health information.
6. Ensure the confidentiality, security, and integrity of patient information in accordance with HIPAA and applicable federal and state privacy laws.
7. Track and follow up on missing, incomplete, or outstanding medical documentation.
8. Assist with medical record audits, quality assurance reviews, and compliance activities.
9. Maintain accurate records of document requests, releases, and other medical records transactions.
10. Communicate professionally with clinical staff, administrative personnel, patients, and external organizations regarding medical record inquiries.
11. Identify and report documentation discrepancies, filing errors, and potential privacy or security concerns
12. Perform other related duties as assigned.

Education: High school diploma or equivalent required.

Experience: Experience in multi-provider or specialty practices

Performance Requirements:

Knowledge:

1. Knowledge of medical terminology and insurance processes
2. Experience with Electronic Health Records (EHR) systems
3. Communication and organizational skills.

Skills:

1. Written and verbal communication skills.
2. Customer service excellence
3. Problem solving abilities

Abilities:

1. Ability to collaborate with a team..
2. Ability to maintain confidentiality.

Equipment Operated: Standard office equipment including computers, fax machines, copiers, printers, telephones, etc.

Work Environment: Position is in a well-lighted office environment.

Mental/Physical Requirements: Involves sitting approximately 90 percent of the day, walking or standing the