Medical Team Associate

Medical Team Associate

87456BR

Critical Care

testing

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Status

Full-Time

Standard Hours per Week

40

Job Category

Administration,

Regular, Temporary, Per Diem

Regular

Pay Range

$49275.20-$78832.00 Annual

Office/Site Location

Boston

Remote Eligibility

Onsite Only

Job Posting Description

At Boston Children's, the quality of our care - and our inclusive hospital working environment - lies in the diversity of our people. With patients from local communities and 160 countries around the world, we're committed to reflecting the spectrum of their cultures, while opening doors of opportunity for our team. Here, different talents pursue common goals. Voices are heard and ideas are shared. Join us, and discover how your unique contributions can change lives. Yours included.

Position Summary:

Performs non-clinical duties associated with inpatient care coordination to assist providers, allowing more time for direct patient care, patient education, and medical education. Increases efficiencies leading to improved hospital bed utilization by facilitating complex long-term discharges. Coordinates both interdepartmental and intradepartmental inpatient activities that occur during/after daily rounds within the department based on currently approved policies and procedures recognized by the Hospital. The Medical Team Associate functions as an integral member of the health care team under the direction of the Executive Administrative Director for Critical Care Medicine.

• Clinical Rounding & Team Collaboration:
• Participates in daily morning rounds with the multidisciplinary inpatient care team, including attending physicians, fellows, nurses, nurse practitioners, hospital physicians, and medical students.
• Coordinate rounding logistics, including notifying bedside nurses and reminding team when consultant groups will be joining rounds for certain ICU patients.
• Facilitates the appropriate discharge planning and family meeting aspects of the plan for each patient in collaboration with the frontline providers, fellows, and faculty.
• Help maintain collaboration across consulting services and support cross-team communication.
• Schedules inpatient and future outpatient tests, consultations, and follow-up appointments as stipulated during work rounds.

Scheduling & Coordination:

• Schedule inpatient and outpatient tests, procedures, consultations, and follow-up appointments.
• Prioritize and coordinate diagnostic testing across teams and communicate with relevant departments.
• Organize and book Proactive Case Management (PCM) meetings and MSICU conference room usage.

Documentation & Data Management:

• Assist with data gathering for PCM and surgical length-of-stay tracking and analysis.

Patient & Family Communication:

• Schedule in-person interpreters for rounds and other patient interactions.
• Facilitate translation of discharge instructions for non-English-speaking families.
• Organize and coordinate family meetings, including sending invitations, room booking and Zoom setup.
• Collaborate with social workers to address non-clinical family needs.
• Coordinate with child life specialists to design schedules for long-term patients or those at risk of delirium.

Discharge Planning:

• Track discharge readiness and pending tasks/tests in collaboration with APPs.
• Monitor discharge elements for specific surgeries and expand tracking to other procedures.
• Provide families with school/work notes, asthma action plans, and other discharge materials.
• Call pharmacies to confirm prescription availability, handle prior authorizations, and support the "meds in hand" process.

Administrative Support & Education:

• Communicates with appropriate team for each patient.
• Collaborates with all members of the patient care team to facilitate efficient delivery of the highest quality care.
• Submit and track IT requests for computer and phone services.
• Participate in quality improvement and research initiatives under the purview of the QI Director (e.g., interpreter requirements, Race and ethnicity documentation).

The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, employee discounts and discounted commuter benefits at certain locations. Experience the benefits of passion and teamwork.

Boston Children's and its affiliates are all Equal Opportunity / Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

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