Customer Relations, Hospital, Insurance, Medical Records, Medications, Prescription Drugs, Process Improvement, Program Planning, Registered Nurse (RN), Time Management, Willing to Travel
Hourly Pay Range:
$18.84 - $27.32 - The hourly pay rate offered is determined by a candidate''s expertise and years of experience, among other factors.
Position Highlights:
- Position: Medication Technician
- Location: Skokie, IL
- Full Time/Part Time: Full Time
- Hours: Monday-Friday, 8am - 4:30pm
- Required Travel: Travel to other sites based upon department need
A Brief Overview:
Reporting to the assigned Clinical Supervisor, performs prescription refills and medication prior authorizations following designated protocols, under the direction of the Physician (MD) and Registered Nursing (RN).
What you will do:
- Refills routine prescription requests following designated prescription refill protocols from Inbasket messages in appropriate clinical pools.
- Practicing good phone etiquette and customer relations, collects and documents patient data and history as needed to safely refill medications
- Reviews and updates patient records with current information relevant to medication refills. Confers with physicians on any incomplete refill requests and seeks clarification prior to completing refill requests.
- Obtain appropriate authorization from a patient's insurance for medications when needed and completes in a timely fashion
- Assists patients with appointment scheduling when required for medication refills per protocol.
- Remains alert to potential quality problems and actively participates in process improvement opportunities.
- Adheres to all Northwest Community Hospital standards, policies, and procedures.
What you will need:
- • Refills routine prescription requests following designated prescription refill protocols from In-basket messages in appropriate clinical pools.
- Practicing good phone etiquette and customer relations, collects and documents patient data and history as needed to safely refill medications
- Reviews and updates patient records with current information relevant to medication refills. Confers with physicians on any incomplete refill requests and seeks clarification prior to completing refill requests.
- Obtain appropriate authorization from a patient's insurance for medications when needed and completes in a timely fashion
- Assists patients with appointment scheduling when required for medication refills per protocol.
- Remains alert to potential quality problems and actively participates in process improvement opportunities.
Benefits:
- Career Pathways to Promote Professional Growth and Development
- Various Medical, Dental, and Vision options
- Tuition Reimbursement
- Free Parking at designated locations
- Wellness Program Savings Plan
- Health Savings Account Options
- Retirement Options with Company Match
- Paid Time Off
- Community Involvement Opportunities