Medical Unit Clerk

Medical Unit Clerk

Salary

$40,826.86 - $58,586.74 Annually

Location

Riverside

Job Type

Regular

Job Number

26-13404-10

Department

RUHS-Medical Center

Division

MH Emergency Treatment

Opening Date

10/29/2026

Closing Date

10/31/2026 11:59 PM Pacific

• Description
• Benefits
• Questions

For questions regarding this position, please contact the Recruiter listed in the Supplemental Information section.

ABOUT THE POSITION

Riverside University Health System - Medical Center is currently recruiting for a Medical Unit Clerk to join the Arlington Campus - Emergency Treatment Services department within the Behavioral Health facility located in Riverside, California.

Under general supervision, the Medical Unit Clerk performs a variety of clerical and administrative duties in support of physicians, nurses, and other clinical staff assigned to the medical treatment area.

Key responsibilities include, but are not limited to: answering and directing phone calls; assembling and disassembling patient charts; completing and distributing assignment logs; processing incoming faxed referrals; obtaining, recording, and maintaining hospital census information; and performing filing duties. The Medical Unit Clerk also requests supplies and maintains appropriate stock levels in the work area, provides end-of-shift reports to incoming Medical Unit Clerks, and ensures communication boards are current and accurate. Additional duties include carrying out laboratory orders, referrals, and medical consults; scheduling medical appointments; arranging transportation for in-house patients; and assisting patients with placing phone calls.

Schedule: 5/40, 3 pm - 11:30 pm, 8-hour shifts, rotating weekends

Location: 9990 County Farm Road, Riverside, CA 92503

Differential: Evening shift differential of $1.30 per hour for your time worked between 6pm - 11pm, Night shift differential of $1.90 per hour for your time worked between 11pm - 6am.

Requirements:

• Clerical experience in a healthcare agency. Behavioral health experience is preferred.
• Must be comfortable working in behavioral health emergency and inpatient healthcare facilities.
• Candidate should know medical terminology, preferably having completed a medical assistant course.
• Must be able to read, write, and speak English proficiently.
• Basic Life Support (BLS) certification is required, issued by the American Heart Association (AHA).

Meet the Team!

Every day at Riverside University Health System Medical Center, a dedicated team of healthcare professionals and support staff come together to improve lives across Riverside County. Our nationally recognized programs and specialized services thrive because of the diverse talents and commitment of our team members. No matter your background or skill set, you'll discover meaningful opportunities and a strong sense of purpose here.

To learn more about RUHS Medical Center, please visit www.ruhealth.org

EXAMPLES OF ESSENTIAL DUTIES

• Transcribes physicians orders from patient chart to the proper forms in preparation for verification by professional staff; answers telephone; takes and delivers telephone messages.
• Provides routine information as requested to staff, patients, visitors, and the public; greets patients and visitors; places calls to doctors, other medical units, and support units as directed.
• Tracks admissions, discharges, transfer, and room changes for census purposes; completes proper forms and records for patient admissions, transfers, discharges, examinations, and testing; may assemble, disassemble, update, and thin patient charts.
• Maintains unit files; runs errands and transports supplies, specimens, and other materials as needed; contacts or receives calls from hospital departments, hospitals, doctors offices, or medical agencies to coordinate or schedule services for patients.
• Responds to established emergency procedures; assists in ordering stock supplies; distributes mail, packages, and flowers to patients as necessary.
• Makes clinic appointments for patients; prepares birth certificates and identification bands as necessary; performs incidental typing duties.

MINIMUM QUALIFICATIONS

Experience: One year of experience in clerical work in a health care agency. Either of the following may be substituted for the required experience:

Completion of 18 semester or 24 quarter units from a recognized college in secretarial sciences, office practice, business education, medical assisting, or a closely related field;

OR

Completion of 360 hours of training from a recognized occupational training program in secretarial sciences, business education, medical assisting, or a closely related field.

Other Requirements

Certification: BLS for healthcare workers certified by the AHA

Skill to: Type 45 net words per minute.

Knowledge of: Modern office practices and procedures including filing and operating standard office equipment.

Ability to: Understand and follow oral and written directions; perform general clerical work and learn quickly the specific operations of a medical treatment unit; establish and maintain effective working relationships with the public and fellow employees; work effectively under stress and in emergency situations.

Physical Requirements: Lift up to 25 lbs occasionally, reach above shoulder level frequently. Sit, Stand, walk frequently.

SUPPLEMENTAL INFORMATION

This posting may close without notice depending on the number of applications received.

Who may apply?

This recruitment is open to all applicants. Applicants who are current County of Riverside employees and/or current employees of the County of Riversides RUHS may be considered before other applicants, depending on the volume of applications received.

For questions regarding this recruitment:

Contact the recruiter, Mary Miller, at 951-955-3464 or via email at mmiller@rivco.org with any questions regarding this recruitment. Please allow 1-2 business days for a response to general inquiries.

____

APPLICATION INFORMATION

Veterans Preference

The County has a Veterans Preference Policy applicable to new hires. To qualify, attach the required documents to your job application. Documents include a copy of your (or your spouses) Member-4 Form DD-214 indicating dates of service. For spousal preference, and as applicable, the following documents: a copy of your marriage certificate, spouses death certificate, a letter of spouses disability and/or letter of service-related death (if available) from the U.S. Veterans Administration. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans preference. For complete details and documentation requirements, please review the Veterans Preference Policy, C-3 here: https://rivcocob.org/board-policies

Reasonable Accommodations

The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Schedule, Overtime, Standby/On-Call, and Travel Obligations

The County of Riverside offers a variety of alternative work schedules, dependent upon department operations and needs. Certain assignments may involve overtime, standby/on-call shifts, and/or travel; however, scheduling, shift assignments, overtime work, standby/on-call duty, and travel obligations are subject to management approval, operational needs, and/or may be modified or discontinued at any time. Applicants should contact the assigned recruiter for additional information regarding the schedule, overtime and standby/on-call expectations, and travel obligations.

Proof of Education

If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).

Work Authorization Requirement

Applicants must be legally authorized to work in the United States at the time of application. The County of Riverside does not participate in visa sponsorship programs, including H1-B visas, and will not provide sponsorship for any employment-based visas.

Equal Opportunity Employer

The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment

All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period

As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information

Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process, examinations, Veterans preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com.

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

BENEFIT PROGRAM: UPE

MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable LIUNA Memorandum of Understanding to contribute towards the cost of these plans.

Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here.

MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees Retirement System (CalPERS).

• Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
• Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
• Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. Effective July 1, 2023 employee contributions are 7.25% and will increase to 7.75% effective July 1, 2024.

A new member is defined as any of the following:

• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who has no prior membership in any California Public Retirement System.
• A new hire who enters CalPERS membership for the first time on or after January 1, 2013, and who was a member with another California Public Retirement System prior to that date, but who is not subject to reciprocity upon joining CalPERS.
• A member who first established CalPERS membership prior to January 1, 2013, and who is rehired by a different CalPERS agency after a break in service of greater than six (6) months.

CalPERS refers to all members that do not fit within the definition of a new member as "classic members".

Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.

Note:

This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,

Option 2.

If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees Retirement Law. The Retirement Law is complex and subject to change. If theres any conflict between this summary and the law, the law will prevail over this summary.

DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.

VACATION ACCRUAL (Bi-Weekly Accrual):

0 < 3 year = 80 Hours (10 Days)

4 < 9 years = 120 Hours (15 Days)

10 or more years = 160 Hours (20 Days)

Maximum Vacation leave accumulation is 480 hours.

SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.

HOLIDAYS: Normally 12 paid holidays per year

BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance)

BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.

DISABILITY:

Employees contribute to State Disability Insurance (SDI), which provides wage replacement benefits for those unable to work due to non-work-related illness, injury, or pregnancy. SDI also includes Paid Family Leave benefits. The wage replacement rate, as defined by current law, is between 60-70% of wages earned during the SDI eligibility period. Benefits can be coordinated with other available leave balances to provide up to 100% of regular pay.

POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable Memorandum of Understanding.

OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.

01

I understand that this position may require working weekends and holidays.

• Yes
• No

02

Are you willing and able to work night shift?

• Yes
• No

03

How many years of professional experience do you have in clerical work in a healthcare agency?

• No experience
• Less than 12 months
• 1 year or more, but less than 2
• 2 years or more, but less than 3
• 3 years or more, but less than 4
• 4 years or more, but less than 5
• 5 years or more, but less than 6

04

Have you completed at least 18 semesters or 24 quarter units from a recognized college in secretarial sciences, office practice, business educations, medical assisting, or a closely related field? Official or unofficial transcripts must be uploaded at the time of application. Applications will be deemed incomplete if not provided.

• Yes
• No

05

Have you completed at least 360 hours of training from a recognized occupational training program in secretarial sciences, business education, medical assisting, or a closely related field? The certificate must be uploaded at the time of application. Applications will be deemed incomplete if not provided.

• Yes
• No

06

What is your knowledge level of medical terminology?

• I do not have experience, education, or training in this area.
• Basic, I have a basic understanding of medical terminology.
• Intermediate, I have sufficient understanding and have applied this knowledge on the job.
• Advanced, I have a full understanding and a great deal of applied working experience.

07

Have you completed a Medical Assisting Program? The certificate must be uploaded at the time of application. Applications will be deemed incomplete if not provided

• Yes
• No

08

Please include where your 360 hours of training from a recognized occupational training program in secretarial sciences, business education, medical assisting, or closely related field were completed. If not applicable, type N/A.

09

How many years of professional experience do you have in clerical work in behavioral health?

• No experience
• Less than 12 months
• 1 year or more, but less than 2
• 2 years or more, but less than 3
• 3 years or more, but less than 4
• 4 years or more, but less than 4
• 5 years or more, but less than 6

10

Do you possess a BLS for healthcare workers certified by the AHA. Proof must be uploaded at the time of application. Applications will be deemed incomplete if not provided.

• No
• Yes

11

Can you type 45 net words per minute?

• Yes
• No

12

Are you a current regular, temporary, or per diem employee with the Riverside University Health System-Medical Center (RUHS-MC)?

• Yes
• No

13

I understand the physical requirements of this position as stated in the job posting, and I am willing and able to perform these duties with or without a reasonable accommodation.

• Yes
• No

14

I acknowledge that I am required to provide proof of my degree or a copy of my transcript(s) as verification of educational units completed prior to the closing date of the job posting. (Official and unofficial transcripts will be accepted. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation.) Applications will be deemed incomplete if not provided.

• Yes
• No

Required Question

Employer County of Riverside

Address County Admin. Center P.O. Box 1569

4080 Lemon St., 7th floor

Riverside, California, 92502-1569

Phone Contact Recruiter for Job Information

Website http://www.rc-hr.com