Medication Reconciliation Technician NN

• DEPARTMENT: 27070 - Pharmacy NN
• LOCATION: 11190 Health Park Blvd, Naples, FL, 34110
• WORK TYPE: Full Time
• WORK SCHEDULE: Variable

ABOUT NCH

NCH is an independent, locally governed non-profit delivering premier comprehensive care. Our healthcare system is comprised of two hospitals, an alliance of 700+ physicians, and medical facilities in dozens of locations throughout Southwest Florida that offer nationally recognized, quality health care.

NCH is transforming into an Advanced Community Healthcare System(TM) and we're proud to: Provide higher acuity care and Centers of Excellence; Offer Graduate Medical Education and fellowships; Have endowed chairs; Conduct research and participate in national clinical trials; and partner with other health market leaders, like Hospital for Special Surgery, Encompass, and ProScan.

Join our mission to help everyone live a longer, happier, healthier life. We are committed to care and believe there's always more at NCH - for you and every person we serve together. Visit nchjobs.org to learn more.

JOB SUMMARY

The Medication Reconciliation Technician is responsible for obtaining, verifying, and documenting the most accurate possible medication history for patients upon admission. This role within the pharmacy department supports patient safety, continuity of care, and clinical decision making by ensuring that the patient's home medication list is accurate before inpatient medication orders are finalized or reconciled by the licensed provider and pharmacist.

Working under the supervision of a licensed pharmacist, the medication reconciliation pharmacy technician conducts structured patient and caregiver interviews, reviews available medication records, contacts outpatient pharmacies, prescribers, or patient caregivers when needed. And documents medication information in the electronic health record. This position will play a critical role in reducing medication discrepancies, omissions, duplications, dosing errors, and avoidable medication-related harm during transitions of care.

This position exists to strengthen medication safety at the point of admission. This position will report to the pharmacy technician supervisor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Other duties may be assigned.

• Conducts timely, professional, and structured medication history interviews with patients, caregivers, family members, or other appropriate sources during the admission process.

• Obtains and documents a complete list of medications the patient was taking prior to admission.

• Verifies key medication details, including medication name, strength, dose, route, frequency, last dose taken, indication when appropriate, adherence concerns, and source of information. The technician must clarify unclear, incomplete, or conflicting medication information.

• Identifies and documents medication allergies, intolerances, reaction details, and patient reported adverse drug reactions.

• Compares patient reported information against available medication records and identifies discrepancies requiring pharmacist or provider review.

• Identifies potential medication safety concerns, including duplicate therapy, unclear dosing, nonadherence, expired medications, and therapeutic omissions.

EDUCATION, EXPERIENCE AND REQUIRED QUALIFICATIONS

• Must be a Registered Pharmacy Technician in the State of Florida.
• Minimum 1 year of hospital pharmacy experience.
• Strong verbal communication skills. This position will encounter situations where they must communicate with patients who are ill, confused, or possibly hearing impaired.
• Ability to work independently within defined scope while appropriately escalating clinical or safety concerns to a pharmacist.
• Ability to stand, walk, and use a computer or workstation on wheels for an extended period of time
• Ability to work rotating shifts.

DESIRED QUALIFICATIONS

• Prior experience as a medication reconciliation technician.
• High working knowledge of medications names (brand/generic), common dosing schedules, and pharmacy terminology.
• Prior experience with Epic electronic health record
• Ability to communicate in Spanish