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Meetings and Events Associate Director

HCA Healthcare
  • Nashville, TN
    3 days ago

    Job Description

    Do you want to join an organization that invests in you as a(an) Meetings and Events Associate Director? At HealthTrust, you come first. HCA Healthcare has committed up to $300 million in programs to support our incredible team members over the course of three years.

    Job Summary and Qualifications

    The Associate Director of Meetings and Events is a proactive, process- and data-driven leader on the team. S/he is responsible for strengthening how HealthTrust plans, executes, measures, and continuously improves its portfolio of corporate events. Events include hosted conferences and summits, advisory board meetings, trade shows, employee meetings and special events, and other experiences supporting the HealthTrust Performance Group family of brands and divisions including: HealthTrust, AdvantageTrust, Valify, and related service lines/solutions.

    The primary focus of this role is developing and implementing scalable event processes, tools, standardization, and ROI/measurement practices that improve team effectiveness, operational consistency, and event performance. The Associate Director will analyze event, operational, and financial data to identify opportunities and translate insights into actionable improvements.

    The role will also support the strategy and execution of key events, with particular emphasis on event operations, financial management, vendor partnerships, food and beverage planning, technology, entertainment and attendee experience. While this position does not have direct reports, it serves as a senior resource and mentor to the events team junior staff and works across functions to create structure, drive accountability, solve problems, and move initiatives forward, with the ultimate goal of creating and executing flawless and stellar meetings and events.

    This position reports to the Director of Meetings & Events.

    What you will do in this role:

    Event Strategy and Execution

    • Support the strategy, planning and flawless execution of large-scale corporate events, conferences & summits, advisory board meetings, trade shows, employee meetings & special events, affiliate meetings and other organizational events.
    • Develop comprehensive event plans encompassing logistics, registration, programming, site selection, vendors, timelines, budgets, staffing and attendee experience. Ability to always use budget as a firm guide to all planning.
    • Manage complex project plans, anticipate risks, remove barriers and drive timely decisions to keep event initiatives on track.
    • Responsible for identifying and sourcing keynote speakers, entertainment and DJs.
    • Provide operational leadership and problem-solving support during live events.
    • The Associate Director of Meetings & Events should be passionate about planning, designing and executing unique, engaging, and impactful experiences and must maintain a thorough knowledge of the company, mission, vision, values, and operations and be prepared to give direction/feedback and contribute in the decision-making process as it relates to any forward-facing marketing events, conferences, and experiences.

    Food & Beverage / Catering

    • Lead food and beverage planning for key events, balancing attendee experience, dietary requirements, operational needs and budget considerations
    • Partner with venues and caterers on menus, BEOs, guarantees, service plans, staffing and other catering requirements.
    • Apply catering and hospitality expertise to optimize F&B costs, contractual terms, forecasting, service levels and overall attendee experience.
    • Use historical attendance and consumption data to improve forecasting, reduce waste and craft future food and beverage plans.

    Event Operations & Process Improvement

    • Develop, implement and continuously improve event processes, workflows, standards and tools to increase efficiency, consistency, scalability and quality across the meetings and events portfolio.
    • Translate event objectives into clear operational plans, timelines, roles, responsibilities and measurable outcomes.
    • Identify process gaps, operational risks and inefficiencies and drive solutions through implementation and adoption.
    • Serve as a senior resource to event team members, providing structure, guidance, tools and problem-solving support

    Data Measurement & Insights

    • Responsible for pre and post event satisfaction surveys and the analytics/PPT presentation showcasing results and insights.
    • Develop post-event reporting and recommendations that translate insights into actions for future events.
    • Establish event goals, key performance indicators and measurement practices aligned with business objectives.
    • Analyze event, attendee, operational and financial data to identify trends, opportunities and areas for improvement.
    • Use data to evaluate process changes and continually improve event performance, efficiency and attendee experience.
    • Financial, Vendor & Technology Management
    • Develop and support management of event budgets, forecasts, revenue goals, expenses and financial reconciliation in partnership with Director of Meetings and Events.
    • Lead or support venue and vendor negotiations, contracts, concessions, exhibits and sponsorship strategies.
    • Support the optimization of event registration technology, processes and data flows, including Cvent and related platforms.
    • Identify opportunities to use technology and automation to improve event processes, reporting, data quality and team efficiency.

    Cross-Functional Leadership

    • Partner with event team members and internal stakeholders to translate business objectives into executable event plans.
    • Lead through influence by establishing clear expectations, ownership, timelines and accountability across cross-functional workstreams.
    • Proactively drive decisions, resolve issues and maintain momentum across multiple concurrent initiatives.
    • Communicate event plans, risks, results and recommendations effectively to leadership and other stakeholders.

    What qualifications you will need:

    • Bachelor’s degree in event planning, hospitality management, marketing, communications, business, analytics, or related discipline. – Required
    • 10+ years of progressively responsible experience in meetings, conferences, trade shows, corporate events, hospitality, event operations, or related areas. – Required
    • CMP or related professional certification preferred – Preferred
    • Demonstrated experience developing and implementing event processes, workflows, standards, and operational improvements – Required
    • Strong food & beverage and catering experience, including menu planning, BEO management, guarantees, forecasting, service planning and cost management. – Preferred
    • Proven project and program management skills with the ability to manage multiple complex initiatives and competing priorities – Required
    • Strong financial acumen with experience managing event budgets, forecasts, reconciliations, vendors and contracts – Required
    • Demonstrated initiative and ownership, with the ability to independently identify needs, solve problems and drive initiatives through completion. – Required
    • Advanced proficiency with Excel for analysis, pivot tables, budgeting, forecasting, and reconciliation. Advanced PPT skills required. - Required

     

     

    Benefits

    HealthTrust, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

    • Comprehensive benefits for medical, prescription drug, dental, vision, behavioral health and telemedicine services
    • Wellbeing support, including free counseling and referral services
    • Time away from work programs for paid time off, paid family leave, long- and short-term disability coverage and leaves of absence
    • Savings and retirement resources, including a 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service), Employee Stock Purchase Plan, flexible spending accounts, preferred banking partnerships, retirement readiness tools, rollover support and financial wellbeing counseling
    • Education support through tuition assistance, student loan assistance, certification support, dependent scholarships and a partnership with Galen College of Nursing
    • Additional benefits for fertility and family building, adoption assistance, life insurance, supplemental health protection plans, auto and home insurance, legal counseling, identity theft protection and consumer discounts

    Learn more about Employee Benefits

    Note: Eligibility for benefits may vary by location.

    In today's challenging business environment of cost pressures, supply disruptions, and workforce shortages, it is crucial for providers to efficiently manage expenses and enhance performance. HealthTrust, in collaboration with 1,800 hospitals and health systems, offers a specialized group purchasing organization (GPO) membership model designed to deliver immediate and sustainable cost savings. Their team of experts provides tailored value acceleration engagements to address specific needs, delivering unparalleled benefits. With nationwide purchasing power and a focus on overall spending management, HealthTrust offers unmatched pricing advantages on supplies, along with industry-leading benchmarks and best practices. The dedicated team is committed to guiding and implementing performance enhancements in cost, quality, and outcomes.

    HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years. HCA Healthcare spent an estimated $3.7 billion in costs for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.


    "Good people beget good people."- Dr. Thomas Frist, Sr.
    HCA Healthcare Co-Founder

    We are a family 270,000 dedicated professionals! Our Talent Acquisition team is reviewing applications for our Meetings and Events Associate Director opening. Qualified candidates will be contacted for interviews. Submit your resume today to join our community of caring!

    We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

    Numbers & Facts

    LocationNashville, TN
    IndustryHealthcare Services
    Company Size10,000 employees or more
    Year Founded1968
    Websitehttp://hcahealthcare.com/

    About Company

    At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, we are the nation's leading provider of healthcare services, a company comprised of locally managed facilities that includes about 165 hospitals and 115 freestanding surgery centers in 20 states and England and employing approximately 204,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities. Richard M. Bracken serves as Chairman of HCA and R. Milton Johnson is the company's President and Chief Executive Officer.

    HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we give them by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality. Investing in our communities is important to us. HCA typically invests about $1.5 billion annually to keep our facilities modern and up-to-date technologically and to expand and add services where needed. Focusing primarily on communities where the company is a leading healthcare provider, HCA selectively adds new facilities in order to better serve our communities.

    And because two HCA founders were physicians, we value highly the strong relationships we've created with local physicians. We endeavor to provide them with a wide array of services and modern facilities in order to help them deliver the best possible care.

    Skills

    • Analysis Skillsunmatched
    • Automationunmatched
    • Banking Servicesunmatched
    • BeOS Operating Systemunmatched
    • Behavioral Healthunmatched
    • Benchmarkingunmatched
    • Best Practicesunmatched
    • Board Meetingunmatched
    • Budget Managementunmatched
    • Budgetingunmatched
    • Catering Servicesunmatched
    • Conferencesunmatched
    • Continuous Improvementunmatched
    • Contract Negotiationunmatched
    • Cost Controlunmatched
    • Cross-Functionalunmatched
    • Customer Support/Serviceunmatched
    • Data Analysisunmatched
    • Data Processingunmatched
    • Data Qualityunmatched
    • Event Managementunmatched
    • Event Strategy Developmentunmatched
    • Expense Managementunmatched
    • Financial Managementunmatched
    • Flexible Spending Accountsunmatched
    • Food and Beverage Industryunmatched
    • Forecastingunmatched
    • Healthcareunmatched
    • Hospital Systemsunmatched
    • Leadershipunmatched
    • Logisticsunmatched
    • Marketingunmatched
    • Marketing Communicationsunmatched
    • Mentoringunmatched
    • Menu Managementunmatched
    • Needs Assessmentunmatched
    • Operational Auditunmatched
    • Operational Improvementunmatched
    • Operational Strategyunmatched
    • Operations Managementunmatched
    • Operations Planningunmatched
    • Operations Processesunmatched
    • Performance Managementunmatched
    • Performance Metricsunmatched
    • Pivot Tablesunmatched
    • Prescription Drugsunmatched
    • Pricingunmatched
    • Problem Solving Skillsunmatched
    • Process Developmentunmatched
    • Process Flowunmatched
    • Process Improvementunmatched
    • Project Planningunmatched
    • Project/Program Managementunmatched
    • Purchasing/Procurementunmatched
    • Reconciliationunmatched
    • Return on Investment (ROI)unmatched
    • Revenue Forecastingunmatched
    • Scalable System Developmentunmatched
    • Set Goalsunmatched
    • Stock Purchase Plansunmatched
    • Strategic Planningunmatched
    • Team Buildingunmatched
    • Team Lead/Managerunmatched
    • Technical Leadershipunmatched
    • Telemedicineunmatched
    • Time Managementunmatched
    • Trade Showsunmatched
    • Trend Analysisunmatched
    • Vendor/Supplier Selectionunmatched

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