Member Glow Specialist

BAOBOB Directory
  • Oakland, California
  • $19 Per Hour
  • Autofill and Review
30+ days ago

Job Description

Bay Area Organization of Black Owned Businesses (BAOBOB) seeks a Member Glow Specialist to manage and schedule member satisfaction projects.  The Member Glow Specialist will identify and secure new business members to join the BAOBOB network.

The ideal teammate is:
  • Friendly
  • Organized
  • Proactive
  • Punctual
  • Multi-tasker
  • Community focused, Bay Area based
  • Committed to dismantling systemic inequities in the Black community via improved economic stability

TASKS AND RESPONSIBILITIES

Membership Sales: generate and pursue qualified business leads
Member Care: understand and implement mission and strategy for canopy (top tier) members
Social Media: help bloom member engagement and manage expectations
Team Meetings: attend and provide weekly updates 
Project Management Support crm and project management software integration
Research and Development: establish, document and maintain authoritative knowledge on Oakland's small business economy.
Attend events hosted by BAOBOB and BAOBOB members as scheduled
COMPENSATION
20 hours monthly at $19/hr (add'l hours with approval)
10% commission on new membership income (sales) after 30 day orientation

Requirements

AA or minimum 2 yrs college
2 yrs customer service experience
Proficiency with project management software (Zoho or similar)
Proficiency with social media platforms (FB, Instagram, LinkedIn)

Numbers & Facts

LocationOakland, California

Skills

  • Customer Relationship Management (CRM)unmatched
  • Customer Support/Serviceunmatched
  • Multitaskingunmatched
  • Organizational Skillsunmatched
  • Project Management Softwareunmatched
  • Project Scheduleunmatched
  • Research & Development (R&D)unmatched
  • Salesunmatched
  • Sales Qualificationunmatched
  • Schedule Developmentunmatched
  • Small Businessunmatched
  • Social Mediaunmatched

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