Member Service Representative/ Teller

Bring your people skills to a career where you can make a difference!

Are you someone who enjoys connecting with others, finding solutions, and creating great customer experiences? Kohler Credit Union is hiring a Full-Time Teller/Member Service Representative for our Saukville Branch! If your experience comes from retail, restaurants, hospitality, hotels, sales, cash handling, or another customer-focused environment, you already have valuable skills that can help you succeed in financial services. Earn $19.15-$21.40 per hour while learning a new industry. No financial services background is necessary! We offer hands-on training, continued support, and opportunities to develop professionally as you build relationships with members and grow your career.

Enjoy a comprehensive benefits package featuring medical, dental, and vision coverage, 401(k) with employer match, life insurance, tuition reimbursement, paid time off, and flexible scheduling. Become part of a team that recognizes your strengths, encourages collaboration, and supports your professional growth.

Position Overview

As a Teller/Member Service Representative, you'll play an important role in creating a positive branch experience for our members. You'll be one of their first points of contact, helping with daily financial needs and making sure every interaction reflects the friendly, personalized service Kohler Credit Union is known for.

Your experience in retail, hospitality, food service, sales, guest relations, or other customer-facing roles can provide a strong foundation for this position. Skills such as communication, accuracy, handling customer concerns, and developing relationships are all valuable in helping you transition into banking.

Your day-to-day responsibilities will include processing member transactions, providing account assistance, helping members navigate online and mobile banking, and identifying products and services that may help them reach their financial goals.

Qualifications

We're looking for a dependable, people-focused individual who enjoys providing helpful service and creating positive interactions.

• High school diploma or GED.
• Customer-facing experience in retail, hospitality, food service, hotels, sales, banking, or a similar environment is a plus, but not a requirement.
• Effective communication skills and the ability to understand and respond to customer needs.
• Ability to navigate computer programs and learn new technology.
• Good organizational skills, attention to detail, and sound judgment when resolving problems.
• Enthusiasm for helping others, developing professional relationships, and expanding your knowledge of financial services.

Grow Your Career With Kohler Credit Union

At Kohler Credit Union, our mission is Building relationships, strengthening communities, fulfilling dreams. We believe that starts with creating meaningful connections, providing opportunities for our employees, and helping the communities we serve thrive.

Looking for a place where you can put your customer service strengths to work, learn something new, and make an impact every day? We'd love to hear from you!

Take the first step toward something new. Apply today!

Applicants must be legally authorized to work in the United States without current or future visa sponsorship.