Member Services Specialist (Remote)

RemX
  • Houston, TX
  • Remote
  • $16 Per Hour
  • Instant Apply
6 days ago

Job Description

Member Services Specialist

(Remote)

?? Make an Impact from Home

Are you a customer-focused professional who enjoys helping others and thrives in a fast-paced environment? Join a Fortune 500 pharmaceutical support team where you'll play an important role in helping patients access essential medications and healthcare resources.

?? Now Hiring: Member Services Specialist

Location: Remote (Work From Home)
Pay: $16.00/hour
Perks: Weekly Pay + Benefits Available
Equipment: Company-Provided Equipment
Start Date: November 16, 2026

? Schedule Requirements

Candidates must be available to work any assigned 8-hour shift within the following hours:

  • Monday through Saturday
  • Operating hours: 8:00 AM - 10:00 PM
  • Flexible availability required

What You'll Do

As a Member Services Specialist, you'll serve as a key point of contact for members, providing outstanding service and support while ensuring a positive customer experience.

Responsibilities Include:

? Responding to inbound and outbound member calls

? Assisting with questions related to healthcare programs and services

? Documenting interactions and updating member records accurately

? Processing correspondence, including fax, mail, and electronic communications

? Contacting members to gather additional information when needed

? Completing data entry and administrative support functions

? Following established program guidelines and procedures

? Meeting quality, productivity, and performance expectations


What We're Looking For

Required Qualifications:

? At least 1 year of recent high-volume call center customer service experience

? Strong communication and active listening skills

? Ability to multitask across multiple systems and applications

? Reliable high-speed internet with a wired connection (hotspots not accepted)

? Dedicated, quiet workspace free from distractions

? Dependable attendance and commitment to scheduled shifts

? Basic troubleshooting skills for remote work technology

? Ability to meet established KPIs and performance metrics


Why You'll Love This Opportunity

? 100% Remote Position

? Equipment Provided

? Weekly Pay

? Benefits Available

? Growth Opportunities

? Meaningful Work Supporting Patients and Healthcare Programs

Ready to Join Our Team?

Apply today and start a rewarding career as a Member Services Specialist, helping members navigate their healthcare needs while building your professional experience with a leading pharmaceutical organization. ?????

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Numbers & Facts

LocationHouston, TX (
Remote
)

Skills

  • Administrative Skillsunmatched
  • Biotech and Pharmaceuticalunmatched
  • Broadbandunmatched
  • Call Centersunmatched
  • Call Volumeunmatched
  • Communication Skillsunmatched
  • Customer Experienceunmatched
  • Customer Relationsunmatched
  • Customer Support/Serviceunmatched
  • Data Entryunmatched
  • Documentationunmatched
  • Fortune 500 Customersunmatched
  • Healthcareunmatched
  • Hospital/Healthcare Constructionunmatched
  • Identify Issuesunmatched
  • Mail Processingunmatched
  • Medicationsunmatched
  • Multitaskingunmatched
  • Performance Metricsunmatched
  • Record Keepingunmatched
  • Work From Homeunmatched

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