Membership Advisor

Join a globally recognized tennis and padel brand and lead a team responsible for handling memberships, bookings, program enrollments, and customer inquiries. You'll build and coach a high-performing call center while driving sales, customer satisfaction, and operational performance across multiple facilities.

Client Details

Our client is a globally recognized tennis and padel organization with a growing international presence and multiple facilities across the U.S. They are expanding rapidly and offer the opportunity to join a dynamic, customer-focused team supporting the growth of a premier sports and membership brand.

Description

• Connect with prospective members by phone, email, and in person to understand their needs.
• Explain membership options clearly and answer questions throughout the sales process.
• Follow up with leads and maintain timely communication to move opportunities forward.
• Build positive relationships with prospective and current members.
• Track sales activity and member conversations using the company's sales tools.
• Work with the Sales department to coordinate member inquiries and next steps.
• Present membership information accurately to support informed decisions.
• Contribute to membership sales goals through consistent outreach and follow-up.

Profile

A successful Membership Advisor should have:

• Experience building relationships with prospective clients or members.
• Experience managing sales conversations from initial inquiry through follow-up.
• Clear verbal and written communication skills.
• Ability to explain membership options in a simple, helpful way.
• Experience tracking outreach, conversations, and sales activity.
• Comfort working toward sales and membership goals.

Job Offer

• Permanent Membership Advisor position in Miami.
• Salary of $65,000 to $75,000 USD.
• Standard benefits.

Interested? Apply today.

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.