Membership Experience Advisor

Encinitas
  • Encinitas, California
    30+ days ago

    Job Description

    Front Desk/Membership Experience AdvisorAnytime Fitness Encinitas

    Anytime Fitness Encinitas is looking for an energetic, people-first Membership Experience Advisor to help create a great experience for our members and guests. This is a part-time role, seeking 10–20 hours per week. If you love connecting with people, thrive in a fast-paced environment, and want to help others reach their fitness goals, this could be the perfect fit for you.

    What You'll Do

    Front Desk & Facility Operations

    • Perform opening and closing duties to ensure the facility is clean, organized, and ready for members throughout the day
    • Greet every member and guest with warmth and energy, creating a welcoming experience
    • Perform basic daily cleaning and upkeep (wiping down equipment, restrooms, common areas) to keep the club looking its best
    • Answer phones, respond to emails, and handle day-to-day administrative tasks
    • Maintain accurate records in our club management software

    Membership Sales & Growth

    • Conduct tours and consultations with prospective members, clearly communicating the value of our programs and services
    • Convert leads and walk-ins into new memberships
    • Follow up on leads, referrals, and past guests to keep the sales pipeline active
    • Meet or exceed monthly membership sales goals

    Member & Client Relationships

    • Build genuine rapport with members — learn names, goals, and stories
    • Check in regularly with members to support retention and engagement
    • Help connect members with personal training, coaching, or other services that fit their needs
    • Resolve member concerns promptly and professionally, escalating when needed

    What We're Looking For

    • A friendly, outgoing personality with strong communication skills
    • Sales experience is a plus, but not required
    • Reliability and a strong sense of ownership over the club's appearance and operations
    • Comfort with basic computer/software use (CRM, scheduling tools, etc.)
    • Availability for 10–20 hours per week, including early mornings, evenings, and/or weekends as needed
    • A genuine passion for helping people live healthier lives

    What We Offer

    • Free gym membership
    • Competitive pay
    • A supportive, team-oriented culture
    • Opportunities for growth within the Anytime Fitness Encinitas family of brands

    Numbers & Facts

    LocationEncinitas, California

    Skills

    • Administrative Skillsunmatched
    • Coachingunmatched
    • Communication Skillsunmatched
    • Computer Softwareunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Relationship Management (CRM) Systemsunmatched
    • Exceeded Sales Goalunmatched
    • Fitnessunmatched
    • Organizational Skillsunmatched
    • Record Keepingunmatched
    • Revenue Growthunmatched
    • Salesunmatched
    • Sales Pipelineunmatched
    • Telephone Skillsunmatched

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