MEMBERSHIP MANAGER
Sales & Member Experience
Reports To: General Manager
LEAD THE SALES TEAM. GROW THE CLUB.
Are you a motivated sales leader who knows how to build relationships, develop a team, and drive results?
Crunch Fitness is looking for an energetic Membership Manager to lead our sales team, grow membership, and help create an exceptional experience for every member and guest.
WHY JOIN CRUNCH?
- Competitive base salary
- Medical, dental, vision insurance, and 401K for Qualifying Employees
- Commission and performance-based bonus opportunities
- Complimentary Crunch Fitness membership and 1:1 personal training
- Employee discounts and other club benefits
- Professional growth and advancement opportunities
- Assistance and discounts in fitness certifications and credits to advance your fitness career
- Hands-on experience in leadership, sales, operations, and business management
- Supportive, team-oriented leadership environment
WHAT YOU'LL DO
- Lead, coach, and develop the membership sales team.
- Recruit, train, and support Membership Advisors.
- Drive membership sales, personal training opportunities, referrals, and lead conversion.
- Oversee lead follow-up, club tours, appointments, and sales activity.
- Track team performance and work toward individual and club goals.
- Support sales promotions, community outreach, events, and member engagement.
- Build strong relationships with members and prospective members.
- Work closely with the General Manager and other departments to support club goals.
- Follow all Crunch Fitness policies, procedures, safety requirements, and Employee Handbook guidelines.
WHAT WE'RE LOOKING FOR
- Previous sales and/or management experience required
- Experience in fitness, retail, hospitality, or another customer-focused environment preferred
- Strong leadership, communication, and organizational skills
- Proven ability to motivate and develop a team
- Goal-oriented, confident, and comfortable asking for the sale
- Self-motivated and able to work in a fast-paced environment
- Basic computer skills and ability to learn sales software
- Passion for fitness and helping others is a plus
- Flexible schedule, including some evenings and weekends
- Ability to regularly lift and carry up to 50 pounds
READY TO LEAD THE WAY?
If you're a confident sales leader who enjoys developing people, building relationships, and driving results, we'd love to meet you!
Bring your leadership. Bring your energy. Bring the Crunch.
Responsibilities may be modified or adjusted based on business needs.
Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.
Looking to combine work, fitness and fun? Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team. Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.
Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.