Membership Manager

Benefits:

Bonus based on performance

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Wellness resources

401(k) matching

Paid time off

MEMBERSHIP MANAGER

Sales & Member Experience

Reports To: General Manager

LEAD THE SALES TEAM. GROW THE CLUB.

Are you a motivated sales leader who knows how to build relationships, develop a team, and drive results?

Crunch Fitness is looking for an energetic Membership Manager to lead our sales team, grow membership, and help create an exceptional experience for every member and guest.

WHY JOIN CRUNCH?

Competitive base salary

Medical, dental, vision insurance, and 401K for Qualifying Employees

Commission and performance-based bonus opportunities

Complimentary Crunch Fitness membership and 1:1 personal training

Employee discounts and other club benefits

Professional growth and advancement opportunities

Assistance and discounts in fitness certifications and credits to advance your fitness career

Hands-on experience in leadership, sales, operations, and business management

Supportive, team-oriented leadership environment

WHAT YOU'LL DO

Lead, coach, and develop the membership sales team.

Recruit, train, and support Membership Advisors.

Drive membership sales, personal training opportunities, referrals, and lead conversion.

Oversee lead follow-up, club tours, appointments, and sales activity.

Track team performance and work toward individual and club goals.

Support sales promotions, community outreach, events, and member engagement.

Build strong relationships with members and prospective members.

Work closely with the General Manager and other departments to support club goals.

Follow all Crunch Fitness policies, procedures, safety requirements, and Employee Handbook guidelines.

WHAT WE'RE LOOKING FOR

Previous sales and/or management experience required

Experience in fitness, retail, hospitality, or another customer-focused environment preferred

Strong leadership, communication, and organizational skills

Proven ability to motivate and develop a team

Goal-oriented, confident, and comfortable asking for the sale

Self-motivated and able to work in a fast-paced environment

Basic computer skills and ability to learn sales software

Passion for fitness and helping others is a plus

Flexible schedule, including some evenings and weekends

Ability to regularly lift and carry up to 50 pounds

READY TO LEAD THE WAY?

If you're a confident sales leader who enjoys developing people, building relationships, and driving results, we'd love to meet you!

Bring your leadership. Bring your energy. Bring the Crunch.

Responsibilities may be modified or adjusted based on business needs.