Stretch Zone New City, the first Stretch Zone studio in Rockland County, is looking for a Membership Sales Associate who enjoys connecting with people and helping them reach their goals. If you have some sales experience, love creating a great customer experience, and are motivated by results, this role is for you.You'll be the first impression for every guest who walks through our door. You'll get to know what each person hopes to achieve, guide them through their introductory stretch session, and help them choose the membership that fits their needs. You'll also keep our members engaged and excited about their progress. We provide a proven process and full training. You bring warmth, follow-through, and a genuine desire to help people feel better.
What You'll Do:
- Welcome every guest and member with a friendly, professional experience from the moment they arrive
- Guide guests through complimentary intro sessions, learn about their goals, and recommend the membership option that best fits them
- Work toward studio goals for intro sessions booked, memberships sold, and member retention
- Follow up with leads, guests, and members in a timely, thoughtful way by phone, text, and email
- Check in with members regularly, celebrate their progress, and make sure they are getting the most from their membership
- Book intro sessions from inbound calls, web leads, walk-ins, and community events
- Keep accurate records of guest and member interactions in our CRM
- Answer phones, manage scheduling, and help keep the studio clean, organized, and inviting
- Take part in team huddles and coaching to keep growing your skills
What You'll Bring:
- Previous sales experience, ideally in fitness, wellness, membership, retail, or hospitality
- A customer-first attitude and a natural ability to build rapport
- Confidence presenting options and helping people make decisions
- Reliability and ownership: you show up on time, follow through, and take pride in your results
- Clear, upbeat communication in person and on the phone
- Coachability and a desire to keep improving
- Availability for evenings and weekends, when many of our guests visit
Why Join Us:
- Base pay plus commission, so your income grows with your results
- Full Stretch Zone sales, product, and customer experience training
- Clear goals, regular feedback, and a path to advance as the studio grows
- A chance to help build the culture of a new studio from the ground up
Who We Are:
Stretch Zone uses patented equipment and proven protocols to help members improve flexibility, mobility, and overall physical performance while reducing stiffness and enhancing reaction time.
Most stretching methodologies try to wait out, overpower, trick, or ignore the stretch reflex. The proven way to increase performance and mobility is to work with the stretch reflex with the revolutionary techniques available through the Stretch Zone® Methodology (SZM). The SZM Practitioner identifies any postural and movement limitations, then tries to correct or mitigate them through specific applied stretching sessions. With a balanced system the customer will reach their true maximum potential, whether they are an professional athlete, weekend warrior, couch potato, or suffering from chronic pain or illness.
A career with Stretch Zone® means not just meeting and maintaining a level of excellence, but continually improving in skill, to further one’s expertise and to advance the industry. As a minimum prerequisite to SZM we recommend a personal training certification in ACE, NASM, ACSM, NSCA or NCSF and/or a license in therapeutic massage or other accredited body work.