Membership Sales Manager

Membership Sales Manager

Location Torrance, California 90501 Date Posted November 13, 2026 Job ID 16060 Employment Type Direct Hire

Scion Staffing has been engaged to conduct a search for an experienced Membership Sales Manager on behalf of an established martial arts education and training organization in Torrance, California! This exciting opportunity is ideal for a hands-on sales leader who is passionate about developing high-performing teams, driving membership and enrollment growth, and delivering an exceptional customer experience.

The Membership Sales Manager will oversee the organization's headquarters sales process, from initial inquiry through enrollment, while coaching the sales team, expanding lead generation opportunities, and strengthening member retention. This individual will play a key role in developing scalable sales strategies, improving conversion rates, and creating resources that support growth across a broader network of training centers.

Reporting directly to the Chief Operating Officer, this is an excellent opportunity for a results-driven sales leader who enjoys working directly with customers, developing team members, and using data to drive measurable business growth.

This is a full-time, direct-hire opportunity working onsite in Torrance, California.

PERKS

• Full-time, direct-hire leadership opportunity with an established martial arts education and training organization.

• Opportunity to lead membership sales, student enrollment, and retention initiatives.

• Direct collaboration with executive leadership to develop and implement sales strategies.

• Hands-on leadership role with the opportunity to coach and develop a dedicated sales team.

• Opportunity to build sales processes, training resources, and playbooks that support a broader network of training centers.

• Meaningful opportunity to help individuals discover programs that support their personal growth and development.

• Collaborative, customer-focused environment that values exceptional service and relationship building.

RESPONSIBILITIES

• Own the headquarters membership sales process and lead pipeline, ensuring every prospective student receives timely follow-up, accurate documentation, and a clear next step toward enrollment.

• Partner with leadership to establish team and individual sales, conversion, and revenue targets while monitoring progress toward organizational growth goals.

• Oversee high-volume, multi-channel lead management across website inquiries, CRM platforms, phone calls, and walk-in prospects.

• Coach and develop Sales Specialists and the Membership Growth Specialist in partnership with the Student Experience Operations Manager, providing structured feedback, training, and performance accountability.

• Train team members on approved sales scripts, communication standards, enrollment procedures, and customer service expectations.

• Analyze individual and team conversion metrics, identify performance gaps, and implement targeted coaching and process improvements.

• Identify, evaluate, and expand lead generation opportunities to increase prospective student engagement and membership enrollment.

• Lead member retention initiatives, including outreach to students considering cancellation and developing proactive check-in strategies for at-risk members.

• Maintain accurate CRM and sales pipeline data while identifying opportunities to improve workflows, automations, reporting, and dashboards.

• Develop sales strategies, training manuals, scripts, standard operating procedures, and enrollment playbooks for leadership review.

• Collaborate with the organization's Certified Training Center team to develop scalable sales resources and support adoption across its network of training centers.

• Provide weekly written sales performance reports and bi-weekly updates on initiatives, workload, and progress toward established goals.

• Identify and escalate sales pipeline or performance risks, partnering with leadership to implement approved solutions.

• Maintain an active presence alongside the front desk sales team, supporting prospective students and modeling exceptional customer service and consultative sales practices.

QUALIFICATIONS

• Minimum of three years of sales leadership experience, including direct experience managing, coaching, and developing a sales team.

• Demonstrated success meeting or exceeding team sales targets, conversion goals, and revenue objectives.

• Experience managing a high-volume, multi-channel sales pipeline with strong follow-up and lead management practices.

• Demonstrated experience identifying and expanding lead generation channels to support business growth.

• Strong analytical skills with experience reviewing conversion metrics, sales dashboards, and performance data to drive improvements.

• Excellent coaching, training, and performance management skills, with the ability to provide clear, actionable feedback and hold team members accountable.

• Proficiency with Zoho CRM or a comparable CRM and membership management platform, including accurate sales pipeline documentation and reporting.

• Strong written and verbal communication skills, organizational abilities, and attention to detail.

• Ability to work independently, manage competing priorities, and collaborate effectively with executive leadership and cross-functional teams.

• A hands-on, customer-focused approach to sales leadership, with the ability to help prospective students make informed enrollment decisions without high-pressure sales tactics.

• High school diploma, GED, or equivalent professional experience required.

• Experience developing sales scripts, workflows, standard operating procedures, or sales playbooks preferred.

• Experience creating training materials or sales resources for multiple locations preferred.

• Experience with Gymdesk preferred.

• Previous experience in fitness, education, retail, martial arts, or membership-based organizations preferred.

• Associate's or bachelor's degree in business, marketing, communications, or a related field preferred.

• Interest in martial arts or Jiu-Jitsu is welcomed; prior martial arts training is not required.

• Ability to work onsite in Torrance, California, including at least one high-traffic weekday shift per week and one Saturday shift per month

COMPENSATION AND SCHEDULE

This is a full-time, direct-hire opportunity working onsite at the organization's headquarters in Torrance, California.

Annual Base Salary: $80,000-$90,000- DOE

The selected candidate will initially work alongside the sales team at the front desk nearly full time to develop a thorough understanding of the organization's sales processes, student experience, and enrollment operations. The ongoing schedule will include at least one high-traffic weekday shift each week and one Saturday shift per month.

HOW TO APPLY

For immediate consideration, please submit your resume and application today!

We are seeking an experienced, hands-on sales leader who is passionate about team development, membership growth, and creating an exceptional customer experience. If you bring a strong track record of improving sales performance, coaching successful teams, and developing effective membership and enrollment strategies, we would love to hear from you!

ABOUT OUR FIRM

Scion Staffing is an award-winning national recruitment and staffing firm specializing in connecting exceptional professionals with leading organizations across a wide range of industries! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals in rewarding career opportunities. Through our innovative team-building and recruiting solutions, we bridge the gap in executive leadership searches, direct-hire recruiting, interim leadership placement, and temporary professional staffing.

We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a ClearlyRated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about our firm and our practices can be found online. Scion Staffing is an equal opportunity employer and service provider and does not discriminate based on race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and the candidates we represent.

For opportunities located in a region that has enacted fair chance, arrest, or conviction based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We engage in socially conscious business practices and believe that diverse, equitable, inclusive, and non-biased talent and recruitment processes are foundational to the success of Scion as well as every client organization with whom we partner.