Hire Up Staffing is Hiring!
Merchant Services Support Specialist
Stockton, CA | $20.00 per hour
M-F 8:30-4:30Are you a customer-focused problem solver who enjoys helping businesses succeed? Hire Up Staffing is seeking
reliable, organized Support Specialists for a Stockton-area opportunity. If you have strong communication skills, enjoy working with technology, and know how to keep customers and follow-ups on track, this could be a great fit!
What Youll Do
Provide professional, responsive support to business owners, merchants, and referral partners.
Handle incoming calls, emails, and customer questions with a helpful, solutions-focused approach.
Document conversations, update customer records, and schedule follow-ups in a CRM system.
Assist with merchant account questions, payment processing support, and POS or payment terminal troubleshooting.
Help customers navigate online signup processes and direct them to approved secure document-upload procedures.
Track open applications and outstanding requests to ensure timely follow-through.
Recognize when questions or concerns need to be escalated to the appropriate team.
What Were Looking For
Strong verbal and written communication skills with a professional, personable approach.
Hands-on experience using a CRM system to manage customer information, notes, and follow-ups.
Excellent organization and follow-through with the ability to manage multiple priorities.
Comfort using spreadsheets, shared calendars, video meetings, and web-based tools.
Good judgment when handling confidential or sensitive customer information.
Ability to learn new systems and processes quickly.
Preferred Experience:
Candidates with backgrounds in business banking, payroll, SaaS, staffing, payment processing, or other customer-facing B2B environments are encouraged to apply.
Bilingual English/Spanish is a plus!
Pay & Location
Pay Rate: $20.00 per hour
Location: Stockton, CA
Ready for Your Next Opportunity?
Take the next step in your career with Hire Up Staffing! Apply today and lets connect.
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