Metabolic Assistant

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Job Title: Metabolic Assistant

Company: WMC Advanced Physician Services PC

City/State: Hawthorne, NY

Category: Clerical/Administrative Support

Department: Genetics

Union: No

Position: Full Time

Hours: Monday - Friday 8:30a-5p

Shift: Day

Req #: 48566

Posted Date: Jul 21, 2026

Hiring Range: $20.58-$25.87

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External Applicant link Internal Applicant link

Job Details:

Job Summary:

Provide a wide variety of administrative support to Advanced Medical Genetics Practice, including coordination of care for patients served in the practice.

Responsibilities:

• Manage/schedule all interactions/appointments for patients/individuals with Metabolic Disorders managed at our center based on protocol &/or medical need on an ongoing basis including but not limited to clinic visits, transportation, translation, obtaining results & arranging follow-up.
• Document any and all activities related to the patient that occurs in the clinic or by phone in the electronic medical chart.
• Function as the liaison between the patients/families and the Medical Genetics team.
• Schedule appointments & prepare all follow-up lab requisitions including special tests according to protocol and communicate with the families accordingly.
• Collect results and visit reports from outside laboratories and providers in a timely fashion and communicate with the Medical Genetics team as needed.
• Function as an advocate and the contact person for the IMDC families to assure continued optimum care especially for our Spanish-speaking families.
• Generate & maintain a system for obtaining insurance authorization for enteral formulas, medications, clinic visits, including letters of medical determination/necessity.
• Send provider letter to patient's MD with copy of lab results, if appropriate, particularly with patients who have been referred by Newborn Screening (NBS).
• Collect, organize, and update pertinent information in the electronic medical records for all IMDC patients especially for new and NBS referrals.
• Create and modify documents such as reports, memos, and letters as needed to help with patient management.
• Maintain confidentiality in all aspects of the job.

Coscore: N/A Qualifications/Requirements:

*

Experience:

computer proficient with working knowledge of word processing, spreadsheets, and data management software with prior experience in a medical office.

*

Education:

Associates Degree, required. Bachelor's Degree preferred. In Lieu of Bachelors, 3-5 years of equivalent combination of related experience

Licenses / Certifications:

Other:

Proficiency in Spanish is a must. (speaking, writing and reading). Highly organized, detailed orientated, reliable and possess the ability to work independently and efficiently; the ability to screen and prioritize tasks is essential

About Us:

WMC Advanced Physician Services PC

Benefits:

We offer a comprehensive compensation and benefits package that includes:

• Health Insurance
• Dental
• Vision
• Retirement Savings Plan
• Flexible Savings Account
• Paid Time Off
• Holidays
• Tuition Reimbursement

Apply Now

External Applicant link Internal Applicant link