METER OPERATIONS SPECIALIST

METER DATA ANALYST / METER OPERATIONS SPECIALIST

LOCATION l Dallas, TX | Onsite 75201 City Hall 

COMPENSATION & SCHEDULE

• Pay Rate: $20.00 per hour

• Schedule: 8:30 a.m. – 5:30 p.m., with a one-hour lunch break

ROLE IMPACT

The Meter Data Analyst supports accurate utility meter readings, consumption data validation, and meter exchange tracking. This role ensures reliable billing data by identifying discrepancies, researching usage patterns, and maintaining accurate operational records. Success requires strong attention to detail, independent problem-solving, and timely coordination with Meter Operations.

KEY RESPONSIBILITIES

• Review and validate utility meter readings in Temetra, identify abnormal consumption patterns and reading exceptions, correct authorized discrepancies, and return questionable readings for field verification.

• Research customer account history and consumption trends, monitor data readiness for nightly UMAX uploads, and document corrections, findings, and escalations.

• Process meter exchange scan notifications, maintain an accurate meter and service address database, and track meter numbers, service addresses, service order numbers, and assigned employees.

• Support meter inventory reconciliation, current meter tracking, historical data retention, and accurate spreadsheet maintenance.

• Prepare operational reports to support inventory reviews, data accuracy, meter exchange activities, and operational planning.

MINIMUM QUALIFICATIONS

• Strong attention to detail with the ability to identify data discrepancies and maintain accurate records.

• Proficiency in spreadsheets, data entry, documentation, and operational recordkeeping.

• Strong analytical, organizational, and problem-solving skills with the ability to work independently and follow through on assigned tasks.

CORE TOOLS & SYSTEMS

• Temetra – Meter reading management and validation

• UMAX – Utility billing and meter data processing

• Microsoft Excel or comparable spreadsheet applications

• Meter inventory databases and service order tracking systems

PREFERRED SKILLS

• Knowledge of utility meter reading, meter exchange operations, and consumption analysis.

• Experience with Temetra and UMAX utility management systems.

• Experience supporting inventory reconciliation, exception reporting, and meter data quality control.

LEGAL NOTICE

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