Credit and Fraud Risk (CFR) Organization within American Express helps drive profitable business growth by reducing the credit & fraud risk and maintaining our customers' confidence in the security of the Digital Products. It utilizes an array of tools and ever-evolving technology to detect and combat risk, minimize the disruption of good spending, and provide a world class customer experience.
The Digital Risk Products & Data Strategy (RPDS) team within CFR is the backbone of all risk decisions and help in building the digital software Digital Products for risk management across customer lifecycle i.e., Onboarding, Credit Underwriting, Authorizations, Collections across card & non card business globally.
As a part of this team, you'll work with the industry's best talent to create thoughtful and innovative risk Digital Products that advance our market share and the way we do business.
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.
As part of Team Amex, you'll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
- 5+ years of experience in developing product requirements & roadmaps and driving product development.
- Ability to understand customer needs and translate those needs into prioritized Capabilities and Features for execution.
- Bachelor's Degree (or comparable experience) in computer science, engineering or a related technical discipline is required.
- Proven track record of thought leadership and result-orientation.
- Strong experience of driving results and collaborating in a cross-functional and global environment.
- Ability to work on multiple initiatives in parallel in a single Program Increment.
- Excellent communications skills required to gain alignment, and influence priorities.
- Ability to build strong relationships with business strategy & technology partners and stakeholders.
- High energy, solution-oriented team player with ability to think strategically.
- Strong analytical skills with the ability to clearly articulate complexities.
- Prior experience working in Agile, SAFe environments.
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
- Closely work with Business strategy & Product partners to define Product scope & Capabilities.
- Instrumental in defining solution roadmap, recommend transition architecture to bridge current state and future state.
- Partners with business strategy, solution architects, release train engineers and scrum teams to drive development of solutions from ideation to launch.
- Create user stories and work with Scrum teams to size the required effort.
- Own and manage the product backlog.
- Serves as a content expert in their portfolio and collaborates with the business strategy, Product partners and scrum teams to prioritize features, schedule releases in accordance with the broader roadmap and monitor customer satisfaction through show and tells.
- Regularly communicates status updates to key stakeholders.
- Influences, leads and communicates among constituents within program increment with respect to the product vision, features and relevant milestones.
- Closely work with Business strategy & Product partners to define Product scope & Capabilities.
- Instrumental in defining solution roadmap, recommend transition architecture to bridge current state and future state.
- Partners with business strategy, solution architects, release train engineers and scrum teams to drive development of solutions from ideation to launch.
- Create user stories and work with Scrum teams to size the required effort.
- Own and manage the product backlog.
- Serves as a content expert in their portfolio and collaborates with the business strategy, Product partners and scrum teams to prioritize features, schedule releases in accordance with the broader roadmap and monitor customer satisfaction through show and tells.
- Regularly communicates status updates to key stakeholders.
- Influences, leads and communicates among constituents within program increment with respect to the product vision, features and relevant milestones.